Park West Dental Group

I would not even give these 1 star. They are completely unorganized and have no communication with their patients or eachother... the office staff is screwing up the whole place, so in turn I would blame it all on the dentist for choosing their crappy staff... heres my story: I work from 9-4pm 6 days a week and go to school from 5-1030pm five days a week... sleep and spare time are very very rare fopr me.... I need a toothe pulled, so I make my appt at park west dental they schedule me for a 6am appt 2 weeks away.. im exhausted but I go because I want this tooth out!! I show up at about 545-550am and they proceed to tell me that my appt wasnt until 10am.. I was livid, why would I be here at 6am if my appt was at 10am.. the office airhead said "we called you 2 times and it got confirmed"...I busted out my phone and said show me where you called... it was not in my call history anywhere to be found... so before I threw a HUUUGE fit I said okay lets just reschedule... so we rescheduled ri more

The Crown they maid fell off after 2 months and was lost. I was told they would replace it and set up an appointment. Then I got a letter stating I was no longer wanted as a patient and my appointment was cancled. I asked to talk to the office manager that had told me that they would replace the crown but I was told that she had no say in it, that the Dentist (owner) did it. I have no choice but to file suit. Dont trust them!!! more

I went for my 6 month check up and cleaning knowing I needed a tooth extracted. They said they would call me to set an appointment with the oral surgeon. I never got a call from them and ended up with a toothache, so called to see when I could get it pulled. The appt was made and I was told my co-pay for having a tooth extracted was $25. When I got there, it was $75. They said there was a $50. consultation fee, which I questioned, but paid. I asked why I had to pay a consultation fee since I had already been diagnosed and they said there is always a consultation fee. I checked my insurance when I got home, and the consultation fee was only $45. They say they'll credit it back to the card I used to pay, but won't tell me when they plan to process the refund. This is not the first time they have overcharged me. To top it all off, they are refusing to clean my teeth because the dentist wants me to have $760 worth of work done which includes root planning, antibiotics (which they know I am more