I was assured when I signed up at my local health club that I could cancel when I moved if there were no facilities available in my new locale, which there were not. I notified Paramount right away of my move, but they would not take a rental agreement or any kind of signed statement, only a bill, but I had no bills, as I was renting just a room for two months. When I finally had my own place, I faxed them proof with a copy of the bill and each time they said they got the cover letter, but not the proof. A month later they finally said, oh we have the copy of the bill, but it doesn't match your name (I have a double last name and Comcast failed to put both names) so sent them a copy of my social security with numbers blacked out because it shows both names and guess what? Again, oh we got your cover letter, but not the copy of the SS card. So I started faxing it every day for over a week, but then they sent my a bill for over $1000 to ""close"" my contract and sent me to a ""collection"" agency owned by them using the name Federal Collection. Read the fine print, not related to the federal gov. at all. So this time I sent them certified letter with copies of everything and they got it, no denying that one, but now say I owe 250.00 and have turned me over to a legal agency to collect! It is ridiculous that they get away with this! I will not be paying them anything, as I was paid in full when I moved and notified them right away that I was moving. AVOID THIS COMPANY AT ALL COSTS!!! Go to a different health club or show your health club owner all the bad reviews! They are definitely getting reported to the BBB from me!