To the wife who's husband loves the pizza but she can't stand the service. Good God. Do yourself and everyone else a favor by ceasing to have an opinion for the duration of your life...privately and publicly. I graduated from Case Western Reserve University in Cleveland, and frequented Mama Santa's in Little Italy. Outstanding pizza, with an exceptional red sauce. However, what you think Papa Ray's lacks in service, they more than make up for in their pizza. I'm from the So Ho area in Manhattan, New York, and am well versed in regards to proper Italian food. Papa Ray's is, hands down, the best pizza I have ever had in my entire life. You either don't know a good thing when it's staring you in the face, or you have the most miserable husband in North America because of your penchant for bitchiness. Eat it, you douche-lord.