Papa John's in Richmond can be great pizza IF you go to the correct location. I am aware that most people simply call the store that delivers to their house, but if you are willing to leave your house to get a better product it can make all the differance in the world. Several of the stores in the area are run by half hearted managers and staff, but a few go above and beyond the call to provide a top quality pizza every time. Top of my list is the Brook rd location. Their manager is totally devoted to top quality. Next would be the West Broad location, their staff is always friendly and helpful with any questions. and finally would be the VCU campus store on main st. downtown. They are one of the quickest delivery stores around and great product to boot. I am aware that southside has a far way to travel to any of these locations, but you'll find it worth the drive to any of these 3 locations.
Pros: Brook rd, West broad st., Main st.
Cons: all the other locations!!!