We have found Shea to be a very nice, accommodating groomer. Although I've had other dogs in the past where we left behind for grooming to pick up when done, I was apprehensive with my two small yorkies, which are sensitive and squirmy. Shea has been accommodating with me by allowing me to bring them in the same time to stay with them and help hold and calm them. She was kind enough to fit us in before the holiday as well. She has been very patient and good with our dogs, and I have been pleased with her service.