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Pampered Auto Care

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16299 Fm 1325
Austin, TX 78728

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(512) 310-1107
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Pampered Auto Care - Austin, TX
Reviews
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( 5 )

Best

Simply put my car was working and then it was not. I was on my way through Austin on 4/16 and while trying to access the toll road my car just stopped. Luckily, I was able to pu...

Worst

I took my Lexus GS300 for 100K check up. They did not do a good job. After couple of days, i started having with my car. When i took it back, they denied it their fault. When my c...

Very Happy 3/23/2008

Very happy with bottom line. I shop around every time and always gather three quotes before deciding. Will definitely return. Pros: Bottom Line more

Best Experience, Great Service. 3/19/2008

I heard of Pampered Auto Care from a co worker whom also drives a foreign car. Upon his recomendations I took my vehicle there. I drive a 2000 Mercedes Benz E 320. Not only did the guys at Pampered fix my car with in one bussines day. They were clear in explaining what was wrong and why it needed attention. I also shopped around after finding out the issues at hand. They beat my previous repair shop and also the dealerships in pricing. Way to go Pampered, I finally found an honest repair shop to bring my cars too. I will definately be back... Pros: Price and Service Cons: None more

Too many good things to list 3/19/2008

Taken my 93 SL to Edin for almost seven years. Too many good things to list and can't remember most of them, but I can tell you that I have never had a bad thing to say about my service and price. Mit freundlichen Gru?en Pros: Benz diagnostic equipment more

Top notch diagnostic 3/17/2008

Top notch diagnostic. Brought my 740 in and they found the bad sensor in minutes. Part was on hand and replaced. Not to knock my car, but this the second time the same O2 sensor went out within 2 years and I had the dealer replace the first one. I do remember paying a few $hundred more at the dealer. I am spoiled with the dealership waiting room though having WiFi, but then again I was in and out in half an hour and did save a ton of cash. Pros: Cost, Troubleshooting Cons: Need Free Wi-Fi in waiting room more

Brilliant B Service! 3/17/2008

Thank you. This is my first foray away from the dealer for B service. I can not complain about the price and saved quite a bit with your service. Pros: Savings more

great service 2/15/2008

After years of having my mercedes ml 320 serviced at the dealer, I heard of pampered auto care.They were very thorough in there diagnoisis of my car,there rates were about 30% cheaper then the dealer.The service was like it used to be when I was growing up (like people really cared).I wont take my car anywhere else. Pros: great service more

excellent work, first class service 11/18/2007

Dropped off my 03 mercedes and got it back right away! Drives better than new! I highly recomend Pampered Auto Care to everyone. They did such great work I'm bringing in my other car for a tuneup. My family and I will be customers for life. Its quite a drive for me considering I live waaay south but very well worth it!!! Marc and Ed are a great team and are true to their name as to make me feel "pampered". They were honest, completed the work very fast and effiecent, and the prices are second to none. Pros: great price, service, work Cons: no location south more

avoid this place 11/12/2007

LISTEN AUSTIN, PFLUGERVILLE ROUND ROCK and CIDER PARK Cons: THUMBS DOWN more

Honest, clear and valuable inspection of a car I am considering from a dealership 3/6/2007

Edin and Mark at Pampered Auto Care were very knowledgeable and thorough. They did a 90 minute inspection on used BMW that I am considering purchasing from a local dealer. They found previously repaired body damage, a few oil and fuel leaks, a missing bolt or two, the fact that the AC compressor is working too hard and some other things. Long story short, I took the car back to the dealer and made them aware of these issues that I would simply have not found without Pampered Auto Care's expert inspection. I will not only bring future cars to be inspected, they will be getting all of my future maintenance and repair business as well! I highly recommend them to everyone more

great mechanics 2/22/2007

Thanks to this guys my car drives better then ever, make me very happy . Got free rental ,found coupon on they website(my bill , less then 100 bucks). more

Oil Change 2/16/2007

I must note, I've had my oil changed everywhere from Wal-mart to Jiffy lube and in-between. The Friendly customer service at this company far surpassed all others. My oil change was quick and the price was reasonable. Also they made a point to avoid placing the sticker on tint brow at the top of my windshield, which noone thus far has gone the extra mile to do. Good thinking I say! I would definately recommend this company before the other guys, and I will be returning for any further auto care I may require. more

Did not make me feel embarrassed 1/16/2007

Just had new tires installed by Pampered Auto Care and asked them to inflate all 4 to 44psi, the number on the sidewall that I used all my life. I was so embarrassed to learn that it was the max press on the sidewall and I should really be using recommended pressures listed on my gas cap. They had an opportunity to rub it in and make me feel bad, but instead they set out to instruct me why the front and rear have different pressures and why they sometimes change based on my car weight. This explains why I've always had great gas mileage and quickly balding tires. Thanks Pampered Auto Care Pros: Fast, Honest more

Best mechanics anywhere and I have been by many 1/16/2007

I have been by many so called "experts". I took my car to 6 different mechanics in past several months & spent over 2 000$. My friend recommended this place...hour later & 79$ my problem was fixed...and stayed that way. My BMW doing better than ever. I love this place! more

Great customer service and awesome knowledge about Mercedes Benz 11/13/2006

First time ever felt comfortable to let somebody work on my Benz . Very friendly, excellent work and Price. Got free shuttle to work and back. Highly Recommended!!!!! Pros: Free shuttle,cheep rental Cons: no south location more

best service and best price 11/13/2006

The repair shop at Pampered Auto Care has excellent service, at a very competitive price. They cover all the bases and do so in a very professional manner's .I was very happy with price and quality of repair. I would recommend Pampered Auto Care auto repair services to anyone looking for a reliable, responsible, customer oriented car care service provider more

My wife was very happy with the service and fired me. Thanks Pampered Auto Care 11/10/2006

I just don't have the time anymore to do my own oil changes and asked my wife to find any mechanic nearby that is not a national chain (we are a big "keep business local" family) . Virna went shopping at La Frontera and found this garage along the way "Pampered Auto Care". They were extremely courteous and very fast. She was in and out in just a few minutes and went back to shopping. She came home to tell me that I was out of a job and that she didn't want me to do my own oil changes anymore. She said "I'm sorry Paul, the car always smells like oil when you do it". Apparantely, she was impressed that they use seat protectors or something like that. I acted like I was dissappointed, but I am very relieved to be out of the oil change business at my house. - Paul Jameson Pros: Super Friendly, Fast. Cons: I wish they had a second garage in Bastrop more

Outstanding customer service!!! 11/8/2006

Three weeks before our summer family vacation, my car just dies while driving to work, lights go dim and lights light up on the dash. I call and have it towed in to Pampered Auto Care near Round Rock in No. Austin. Edin determines that it needs an alternator and offers to install a good aftermarket part or I can go with the factory original alternator. Because the difference is only about $40, I elect to go with the dealer part to feel secure that I have the most reliable part in anticipation of our upcoming vacation. Three weeks later, the car is running great and we are on our way to the Inn of the Mountain Gods resort in NM. It is about 9:15 at night, we are heading down a steep mountain road, pitch black and an 18 wheeler is right behind me. All of a sudden, my lights start going dim, the radio and DVD player go dead and I look down and see that my tach is on zero rpms! I couldn't believe my car had died with a brand new alternator, it had to be something else! I am coasting at over 50mph and the 18 wheeler is right on my bumber, finally, he decides to go around me since there was nothing I could do. As we near the bottom of the mountain, I notice a billboard light in the distance. As luck would have it, it was a sign for the turn off on to our hotel. Fortunately, we were able to coast to a stop under the sign. I was amazed that my cell phone worked in the middle of the mountains and I called our hotel. Thirty minutes later, a tow truck arrived and by 10:30 we were tired and frustrated but at least checked into our hotel. I still had Edin's cell number programed into my phone and not knowing what else to do, I called him hoping he was still up. I explained my stranded situation and he, over my objections, drove from his home back to the shop and pulled extensive repair testing info on my car and faxed it to my hotel. I gave it to the other mechanic and after further testing, my OEM alternator had gone out. Edin went over the top in helping me way after closing Pros: Went way beyond what is expected in helping me with my car problem, when I returned, they warrantied to part cost back to me. more
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Cedar Park and Austin Auto Repair Specialists

Owner Message
  • Austin Auto Repair Specialists - Pampered Auto Care seeks to satisfy every customer with the services of our staff of master technicians recruited from Europe who are certified to expertly pamper your vehicle & ensure it runs at its best.

    We serve the Greater Austin area, including Round Rock, Pflugerville, Cedar Park, Bastrop & Oak Hill. Our 3000 sq ft facility in Austin and our 5000 sq ft facility in Cedar Park is expertly equipped to handle every major & minor repair & maintenance. From complex services such as engine rebuilds and transmission repair to simple services such as tune-ups and oil changes, we can accommodate your every need in one location.

    All work & parts are guaranteed for 12 months. We also stay open late to accommodate your work schedule & you can even arrange a service appointment via e-mail!

Additional information
  • Hours: Mon-Fri 8am-6pm Sat 8:30am-4pm Sunday-Closed
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