I have been taking my pup Porter to Pam for about a year now. He is is Lhasa Apso mixed with something else (a rescue). Every month Pam does a great job with Porter - he always comes home looking gret and smelling even better! When I mention it is time to go for a haircut - he knows its time to go see Pam and he starts jumping around very excited. Not sure what she does...but whatever it is....it works and the end result is a happy, pretty, nice smellng Porter! ThanksPam!