Palazzo's Trattoria

We used to be frequent diners of Palazzo's before it moved. We were pleased to see the food has remained excellent upon moving, however we will very upset to see the change in policy. Palazzo's has become very child unfriendly. We were forced to sit in a small, cramped room in the back of the restaurant because we had a 2 year old child with us. When asked if we could sit elsewhere in the virtually empty restaurant, we were told we could not because it is restaurant policy to seat children in this area. Palazzo's was such a family friendly neighborhood restaurant, it is shame to see it has changed due to the location. Pros: good food, great pizza Cons: bad for kids, cram them all into one noisy area even when the rest of restaurant is empty more

Great service and delicous food. The service was was wonderful. Out server was prompt and always made sure we have enough bread and our glasses were always full. The ambiance was great and the dessert heavenly. Wonderful place cant wait to go back!! more

I went there for dinner with some friends a few nights ago. Our food was great, but the server was in her own world. She left our menus on our table after she visited our table twice after taking our orders. On two occassions she failed to notice that we needed refills. While settling the bill, we asked the server to take apply our cash payment first, and then put the rest of the amount on a credit card. She ended up putting the entire amount on the credit card and returning all the cash. I understand that things happen, like leaving behind a menu, or forgetting to ask if somebody needs refills (maybe even twice!), or misunderstanding our directions for paying the bill, but when all of these things happen consecutively, it makes you wonder whether the the server is harrassing you or if he/she is just that dumb. Did I mention the food was delicious? Pros: Food Cons: Service more

The food, service and prices were great. Dining was better on the patio. I'll go back, next time I don't want to drive to Corelli's. Pros: food, service prices more

We faxed a luncheon order with ""No Garlic"" displayed throughout the order. We also called to confirm receipt of the fax. At no time did the Staff at Palazzo's notify us that they could not accomodate our ""No Garlic"" request. The order was received and we had started to eat when we realized the entire order was loaded with garlic. It was a terrible situation for us as one Staff member is severely allergic to garlic. A call to the restaurant prompted the following comment, ""Lady what do you expect, this is an italian restaurant we put garlic in everything."" When asked why when I talked to him earlier did he not tell me they could not accomodate our request, so that we could order from another restaurant. I was met with silence. He claimed he would call to check on our staff member but no call was ever received. No apology was given. They treated the problem with a total lack of understanding and basically was only concerned with keeping the $155 we were charged. Total poor management...they are into themselves and if you look for service and consideration............ dine elsewhere! more

We just tried Palazzo's for the first time and were very pleased with our experience! The food was fabulous, the service great, and the atmosphere pleasant. The food was very reasonably priced, and we will definitely return! Pros: Food, Service, Atmosphere Cons: It was hot sitting next to the patio door! more

I live down the block from this restaurant, and so we end up here more often than not. Palazzo's really understands the idea of a neighborhood restaurant, and Chuck, the manager is both extremely attentive to the customers, as well as amusingly realisitic, which makes him easy to talk to and thus I recommend getting to know him. Many of the employees here have been involved in Houston's hospitality scene for decades and they truly know what they're doing. The food is very decent, though as it turns out, the best food in this Italian place is the food that is the least obviously Italian. The trout is fabulous, their steak au poivre is wonderful, and then their specials are often comparable to Da Marco's in quality. Of course, nothing beats their classic house salad with extra feta cheese and extra dressing. I don't know what they put in that dressing, but it ought to have a Surgeon General's Warning against addicition. But, as I said, this restaurant is a good habit to get into, and I highly recommend it to anyone looking for a great place to relax. Pros: relaxed atmosphere, reliable service Cons: no smoking at the bar, the patio is loud with traffic more

I have been to this restaurant a number of tmes, but was disappointed with last nights experience. I understand restaurants get busy, but it doesn't mean they should completely ignore you or when you do have a complaint, the manager or whoever he was, should not be rude to you. I will definitely think twice about bringing new people to this place. Pros: Cheap food prices more

From the other reviews, I thought this place was going to be really good however it was just okay. The crowd was definitely older than I expected and the pasta was good, but not great. We did buy a bottle of the salad dressing on the way out which we loved. It was typical Tex-Italian. Too many items with jalapenos in them. Pros: Good salad dressing, Decent Service, Bread Service Cons: Complete Lack of Funk, Average Food more

This place is very unassuming from outside. Cannot say good enough things about this place! Service very attentative even with a big group. Bread is ""to die for""! Ensalada Fruitta is suberb, consistent. I have tried everything except the Panini's and must say if you will not be dissappointed. Patio is great for lunch. (Only drawback is a slight smell of mildew as you first walk in--must be remnants of tropical storm allison flooding. Smell goes away after sitting down.) Parking in the rear or on the side street. Pros: flavorful foos, bread basket, service Cons: ambience only average more

I love Palazzo's! Just went for brunch and had the grilled rainbow trout- it was amazing! Our waiter was delightful and the bellinis/mimosas are so tasty! more

We had dinner at palazzos and I can just say it was a wonderful experience. It is a small and romantic place, not too noisy like most of the chain italian restaurants. The service staff is kind and helpful. The food is the best one I have tried ever. My husband tried the dinner special and I was surprised when I saw it. It included everything you can imagine in a very different way to prepare it. And the best thing... it is very inexpensive. Pros: Romantic, Good parking, Inexpensive more

A new/old favorite!! I have grown up in the area of Palazzos and have seen restaurants come and go. I must say that this one is a definate keeper. Although Palazzos is a fairly new restaurant, I have been so many times that it has quickly become an old favorite. Great for dates with your significant other and groups, Palazzos is hands down my ""go-to"" restaurant. Pros: Quality, Ambiance, Price Cons: , Parking, Parking more

Outstanding food, yet inexpensive. The service is excellent, great atmosphere. And the house Chianti is actually pretty good too! We have already eaten here twice in two weeks, and will definitely go back! Pros: Inexpensive, Great food, Service more

Nice casual Italian restaurant. The veal piccata, chicken marsala, and romano chicken salad were excellent. We also went back for brunch. Great frittatas, crab cakes and eggs and italian toast. It's refreshing to find a neighborhood place serving comfort italian food at affordable prices. more

I was so surprised and excited to find a neighborhood Italian restaurant! We eat out regularly and tried this spot due to the great comments on citysearch. Wonderful fresh food, great service, nice wine list, and SO CHEAP! Try the pasta with the spicy sauce and all the wonderful seafood. Its large enough to split. We have made this a regular place now even as we continue to explore all the great restaurants in Houston. Pros: Inexpensive, Fresh food, Easy Parking more

Very good food at cheap prices. They use the freshest ingredients. I have been several times and not had a bad meal yet. more