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Palace Hair Design - Franklin Square, NY - Reviews page 1 - Judysbook

Palace Hair Design

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1052 Hempstead Tpke
Franklin Square, NY 11010
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(516) 352-7237
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Main categories:

Beauty Salons

Related categories:

Personal Care

Reviews

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( 3 )

Best

I hav been going to Palace for many years. Maria C is the best beauticin. Milana was has filled in for Maria when she is sick is wonderful also. I am a happy sexy momma going t...

Worst

Made an appointment months in advance for several services due to an important event that I was hosting only to get there and be told they are backed up. Almost 4 hours I depart, ...

Never Again 11/12/2011

Made an appointment months in advance for several services due to an important event that I was hosting only to get there and be told they are backed up. Almost 4 hours I depart, late, and the owners start yelling at me in front of others that I need to be more understanding. There are plenty of salons in the area that understand customer service and do a better job. more

HORRIBLE. NEVER AGAIN. 10/2/2011

THIS PLACE IS ABSOLUTELY HORRIBLE!!!!!!!!!!!!! I went there because I know someone who went there to get her hair done (stripped, dyed, and highlighted) and it came out very nice! I had never colored my hair before and I was trusting this place to do a decent job. I went in with a picture and told them that I wanted to go lighter brown and then get highlights (I have very dark hair). They told me not to change the base because it would dry out my hair so I trusted their opinion and said if you can get me the color in the picture without dying the base, that's fine. The hair dresser just put blonde highlights in my already very very dark brown hair and it came out looking like salt/pepper or a very faint gray color. I went back, showed the owner the picture that I wanted, which my hair clearly looked nothing like. She had another women take me and change the toner in my hair. This lady put a red toner in my hair to give me a warmer brown and I asked her is this going to turn my hair red? And she said no just that it would give me a "warmer" brown. Well, my hair is now RED! So I asked for light brown hair with highlights and I went from plain BLONDE highlights on my dark hair to now having RED highlights. The owner is completely incompetent. She saw my hair and said that they changed my base entirely and that it looked good (of course she is going to say that). I said how can you say that they changed the base when the stylist herself told me that she was NOT going to change my base cause it would dry out my hair and I would have to have it colored every month. In addition, there is really bad customer service here. I had to wait about 3 hours, not even for highlights but just because the stylist kept taking clients in between me getting toner put in, washed out, etc. I debated going back to have them fix my hair or at least give me a refund (I doubted they would do that) but I'm afraid of what additional damage they might do to my hair. NEVER AGAIN. more

The Best for Less 8/3/2010

I hav been going to Palace for many years. Maria C is the best beauticin. Milana was has filled in for Maria when she is sick is wonderful also. I am a happy sexy momma going to the Palace. My sister liked my hair so much that she now travels from Astoria to go to Maria C. more

They are terrific!!!!! 11/10/2006

They do not advertise for spray tanning anymore cause the girl left not too long ago!! They treat their customers like gold!!!!! Everyone is licenced and knows what they are doing!!!!! One Spanish women working there has a son fighting for our country in the service!!! They are all excellent hairdressers and I highly reccommend the Palace!!!! more

They are unprofessional people 10/16/2006

They falsely advertise that they do spray tanning, they also say that they know what they are doing, false also! They treat their customers like dirt. They need to hire people who are qualified, I don't think it's right that they hire illegal labor, I also did not see any licensing certification posted anywhere. more

Great place! 8/1/2005

Palace haircutters is a family run place (Joe the owner is always around to greet patrons). Most stylists have been there for many years, and really know their customers. Palace has undergone many renovations and expansions and now the place really looks great. Palace is a place for a quick cut or a detailed style for any occasion. Palace also has manicurists, waxing and other services located in the basement. They also sell salon-quality products at decent prices. more
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Additional information

  • Neighborhoods:

    Long Island City, Floral Park, Long Island

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