Pacific Cookie Company has a good product, but the worse customer service. The help is rude and lacks any customer service skills. I find it not worth it. If I want a cookie I will go to the grocery store. The store on Pacific is not that clean and looks questionable. Many times the help has been rude. They do not like to wait on customers. Last few times, the cookies were stale anyway, I think they resell the left overs the next day. Its to much money for a stale cookie. I can live without this downtown experience.
Pros: Only Cookie shop in area
Cons: Dirty, Help is Rude, Cookies are Stale