Pacific Aire

Anthony was in our home a week ago for general maintance. It was a pleasure having him in our home He was very helpful and recommended a few things to keep our unit running well. We will ask for him again! Thank you Anthony Pat McEntyre, Simi Valley! more

After 9 years, I decided to get my air conditioner serviced. Pacific Aire came out and at first I was impressed. They pushed hard for me to sign up for a service contract which promised discounts on any work I might need. Two days after they left, my unit stopped working. A few minutes on the computer identified the problem as a bad capacitor. Pacific Aire quoted me $400 to fix it without the service contract. With a contract, I would get the great members price of $290. The great thing about the internet is there are lots of "how to" videos. The videos all showed how I could fix it myself in under 5 minutes or less. The part cost me $30 mailed overnight to my door. So what does Pacific Aire pay for the part? Maybe $15? And 5 minutes later the unsuspecting consumer has been taken for $400. DO YOUR HOMEWORK and avoid this company! more

This company is bad news. They are taking advantage of the trusting consumer and overcharging them. For example, say you have an air conditioning system and you need additional refrigerant. Pacific Aire will charge you $155.00 per pound. What do the competitors charge? A mere $$25 to $45 per pound of refrigerant. If your system is like mine, that is over a thousand dollars compared to $315. Don't beleive me, just call Pacific Aire and ask for their price. DON'T USE THIS COMPANY. JUST ABOUT ANY OTHER COMPANY WILL TREAT YOUR BETTER THAN THIS ONE. DON'T BE TAKEN TO THE CLEANERS LIKE I WAS. more

To be honest, I found the whole process to be very professional and up front. The installers were kick-ass fast and cleaned up as one would expect. Follow up was courteous and thorough, thanks guys we love our new heater! Bruce J 142 more