Well after reading reviews on this site, I was a little leery about getting highlights by Maria, I should have gone with my gut! I've only had highlights once before, blonde, and they looked great. Other than that I don't color my hair. I have dark brown hair, she asked me to look through a magazine and pick out a color I liked. Well I saw Taylor Swift and right away and said that her color was too light for my hair, then I saw a pic of Jennifer Aniston and said more like that. Well as soon as she got done highlighting, and washing my hair and the towel came off, I knew it was too light, almost white! When I left the salon I looked like I had grey highlights. She said it's so hard to get past the brassy color and that she did that, she sure did! I went to another stylist to fix my hair that same day, he said it looks like you got your hair highlighted a month ago, she was about 1/2 inch from my scalp in the coloring. He also mentioned that just because they are standing behind a stylist chair doesn't mean they know what they are doing. I couldn't agree more!