Like many thrift stores, this Out of the Closet is hit or miss. I rarely found much in the way of clothing, but books and household items were easy to find. So it was always worth going. Mostly, I donated huge bags of stuff each time I went.
There was one time that they refused to take a furniture item which was in near new condition, claiming that they wouldn't be able to sell it. What? I just shrugged it off, but I never scheduled a pick up with them again. I chalked it up to laziness; many of their workers are troubled people dealing with substance abuse and are on programs of some kind. Thus, the uncooperation.
Another time, they broke a very high end glass table top (new: $800) -- barely used. I couldn't believe it.
The Hollywood location was miles better, however, I wasn't about to trek down there unless I was going for another reason. Traffic in L.A. is just horrendous all the time, the parking is ridiculous -- which is why I am happy to say that I now live in Chicago, as of October of this year. I take the train and walk everywhere... dumped the car and don't miss it.
Even thrifting is easier; Chicago has an outstanding number of great thrift stores ... and value. Easy to get to, easy to shop in. Far as I can tell, no Out of the Closets here, but I don't miss 'em. I found more in the Salvation Army store near Fullerton than I ever did in L.A.