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Ott Plumbing Co Inc - New Braunfels, TX - Reviews page 1 - Judysbook

Ott Plumbing Co Inc

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1024 W San Antonio St # B
New Braunfels, TX 78130
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(830) 730-5874
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Ott Plumbing Co Inc - New Braunfels, TX
Ott Plumbing Co Inc - New Braunfels, TX
Ott Plumbing Co Inc - New Braunfels, TX

Reviews

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Best

I have used them for many years and they have always been prompt, professional, honest, and made me feel like I was there number one customer. The workmanship I receive from Ott P...

Worst

Ott Plumbing is the worst plumbing company I've ever used. Avoid them at all costs! Poor customer service and attention to detail.\r \r First, they refused to bill the respons...

Do Not go to Ott 3/18/2013

Ott Plumbing is the worst plumbing company I've ever used. Avoid them at all costs! Poor customer service and attention to detail.\r \r First, they refused to bill the responsible party for the damage done to my plumbing, even though the responsible party was willing to pay. Secondly, the work they did the first time did not fix the leak and when I called to have them come out and fix it, they did not. I had to call again three days later to ask when they would be coming out to fix it, and the receptionist asked, "Oh.. did you want us to come out and fix it?" Further, they never fully understood that they were still working on a repair job that they botched the first time. After they came out to fix their faulting repairs, they sent me a bill for the whole repair even though they already billed me for the first repair.\r \r Next came the letter from the owner of the company saying that she felt bad because she was coming between me and my neighbor, who was responsible for the damages more

All my plumbing needs 8/4/2011

I have used them for many years and they have always been prompt, professional, honest, and made me feel like I was there number one customer. The workmanship I receive from Ott Plumbing is always excellent. Thank you Ott Plumbing for your prompt service for all my plumbing needs. more

ripped off 2/3/2011

I feel ripped off. When I called I told the person that I needed someone to clear my septic lateral line. I was quoted a price plus a trip charge. I agreed. After the job was done I was given a bill for more that was for using a rooter machine to clear the line. I asked the service man if they charged extra for using a wrench or screwdriver too. It is irritating that I wasn't told beforehand and it is more irritating to pay rent for the equipment to do the work. I'm in the construciton business and when I quote a price it includes the use of any tools or equipment needed to do the job. I wouldn't recommend this company to anyone. more

good people 9/29/2005

This business has been operating in New Braunfels "forever" and maintains a high standard of quality workmanship and retail sales. They recently moved to a new location near the police station after being downtown for many years. I have used them to install plumbing equipment, for retail sales, and just for advice on accomplishing a plumbing task. They have never disappointed. A couple of their 20-30+ year veterans have recently retired but the remaining folks do a great job in continuing the excellent reputation that Ott Plumbing has earned over the years in the New Braunfels area. PROS: professional experts CONS: none more
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Owner Message

  • <ul><br><li>Leak Detection</li><br><li>Leaks</li><br><li>Plumbing</li><br><li>Plumbing Contractors</li><br><li>Sewer Contractors</li><br><li>Video Inspection & Locating</li><br><li>Video Pipe Inspection</li><br></ul>

Editorial

  • Offering professional hairstyling, hair coloring, highlights, nail care and spa services including facials, massages and consultations.

  • 4/30/2007 Provided by Citysearch

Additional information

  • Hours:

    Monday-Friday 8:00 AM - 5:00 PM ; 24 Hours Emergency
  • Payments:

    American Express, Discover, Visa, Master Card
  • Neighborhoods:

    North Shearer Hills, Northeast San Antonio

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