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Oswell, Douglas R, Dds - Santa Monica Dental Group - Santa Monica, CA - Reviews page 1 - Judysbook

Oswell, Douglas R, Dds - Santa Monica Dental Group

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3231 Pico Blvd
Santa Monica, CA 90405
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(310) 828-7429
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Rusty equipment, unsanitary sink, hydraulic chair failed resulting in extra xrays having to be taken, dental hygenist had the flu and what appeared to be a fever, receptionist Wen...

Would NOT recommend 3/22/2011

Rusty equipment, unsanitary sink, hydraulic chair failed resulting in extra xrays having to be taken, dental hygenist had the flu and what appeared to be a fever, receptionist Wendy was rude and condescending. The costs for work needed was grossly over what insurance company stated it should be. ($625 for work that should be $175). When I questioned the difference she stated that it was elective to fix a crown that was broken resulting in a $325 additional cost for "elective procedure" When I asked if they could guarantee that I would not get an infection from the broken tooth she stated no. How is that elective? I asked my insurance broker to look into it and Wendy stated to him that she was going to recommend to the Dr. that I be discharged as a patient because this was becoming too much of a hassle. All this after being seen once! I mean seriously? What new patient isn't going to question the difference in costs from $175 to $635? I found this to be an unprofessional facility and I would not recommend it to anyone. more
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  • Payments:

    Visa, Master Card
  • Neighborhoods:

    West LA, Pico

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