I had been to this bar many times in the past. Although it was never on point with security as far as the president goes, it had always been any other typical bar in terms of safety.
Tonight was my first time in there in about 5 years. After hearing the many negative reviews about the new owner, I honestly assumed the best and assumed the negative reviews had to have been attributed to the transition of ownership.
I showed up to the bar at about 11pm for a few drinks after a long day at work. After one beer, I had noticed a sign that said on Friday and Saturday nights, they had Jello shots. I personally love Jello shots. I asked the bar tender about them and she said that they come out every hour.
After an hour and fifteen minutes, I asked about the Jello shots again. The bartender seemed annoyed that I was asking and told me that they may be out of them and that she would check on it. After another 30 minutes, I asked again and she said that she didn't know if they had them or not. Now if you had ever been to Oscars, you would know that the bar and the kitchen share a wall with each other, so the question of Jello shots is a simple one. After several inquires and a plea for an explanation, the bartender finally said that she will not have Jello shots that night. I was totally fine with that, but I wish she would have stated that fact when she knew 1.5 hours before than dragging me along as she did. In addition, she was extremely rude during the whole process, and this is coming from someone who spent 7 years as a server and bartender.
As I walked outside to leave, the owner was out there. I literally, walked up to him and said politely, "" I had the worst service at a bar tonight as I have ever had."" Before even asking why, he touched me and demanded that I leave. His goons were outside with other people and quickly came there to watch. I told him that I was trying to politely tell him that I had a bad experience and that I wanted him to know. He was incredibly hostile and would not take the customer input. As he walked inside, I climbed in my car an left.
Long story short is that this restaurant/bar has an owner that obviously has zero experience and thinks that being a total jerk will help his business.
Owner*** --- If you read this, please pull your head out of your below, take this to heart, and start listening to your customer concerns as they come in. Just because you have grease slicked hair and a pile of underpaid goons does not mean that you are a special person.