Let me tell you about Orso, LA location. I went for a friend's birthday. We had 5 at a table for 8. When we realized that 3 weren't coming they refused to seat us at a smaller table. They made comments when I arrived that I was sitting with the ""boy who sits alone""... rude. I ordered a bottle of wine, not really understanding that they were being so arrogant. I had to pour my own wine. I was not asked how my food was when I received it. I was not offered dessert or told of any specials. We had a different waiter at the end of our meals and they refused to split the bill and they refused to even tell us what the bill was for. The 2nd waiter threw the bill on our table and said, you add it up, we don't do this! We had to get the manager involved, they made a spectacle of splitting the bill and it was the most unprofessional way to handle it I'd ever been involved with. I had to tell the manager that the correct way is to ask a guest to step away and handle a conversation in person. RUDE, ARROGANT, UNPROFESSIONAL AND THE FOOD WASN'T THAT GOOD... They were not even busy, on a Friday night? I guess from reading the reviews, I can see why. No bread on the table. No water. The least they can do... and we aren't even sure that we got the right amount because 4 people had to pay 375.00 and I paid 75. The bill just didn't make sense. I don't know how they can charge and expect to pay when they don't itemize the bill and refuse to and then start gettting loud in front of the other customers. I am definitely NOT going back to this dull lack of customer appreciation restaurant. HORRIBLE SERVICE.
Cons: no service, overpriced, rude, no bread, no water, not somewhere you spend a special occasion at.
more