Going to optical world was the worst retail experience of my life. Not only was James Zimmerman rude and condescending to myself, he left me wondering how such a miserable person could work in a retail atmosphere. I thought the main goal of the retail industry was to be friendly and customer service oriented as to build a strong consumer base, but apparently optical world's policy and James Zimmerman's is to offend its patrons. Well it certainly worked, so with this advice and for your own good, take my strong warning and save yourselves the trouble and aggrevation and go to another optical store. If you are wondering what happened to upset me this much, as to take the time to write this review, well I came into the store to get a style number for a certain pair of eyeglasses that I wanted because optical world was not under my coverage. So I asked Dr. James Zimmerman, politely, if he could please give me the style number, but to my surprise he gave me a snobbish look and abruptly cut me off and told me harshly that optical world does not give out style numbers. Let me tell you I was shocked, so I asked why not? and he continued to infor me in the same condescending tone that if I was not going to buy from them, then I could go else where. Then I told him again that optical world did not cover me and I needed to go get the frames somewhere where I was covered, but it still did not faze him one bit. In addition, in his callous demeanor he agreed that I should go some place else to get my eyeglass frames. And I will Dr. Zimmerman, and you should too! Oh and after I thought to myself, would Safilo the distributor of those glasses I wanted; who may I say are responsible for the sales of gucci eyewear in the nation be happy he did not give me the style number so I could buy them anyway elsewhere. I am guessing that a sale for gucci is a profit for Safilo, if they only knew.