Some photo labs have the nerve to put 'one hour photo' in their name without making good on their promise. But, Flash is no such lab. They actually do have your photos ready in an hour (or sometimes less if you are lucky) no matter what time of day and no matter how many pre-orders they already have before you. That deserves a thumbs-up from me! Also, the photo quality is pretty good, my pictures turned out bright and clear. I know my past experiences at places like Target have been disappointing.