I have been to the Tacoma, WA store several times a to sell my children's clothes. They only seem interested in NAME brand items. They take name brand items in worse condition and give back brand new items (still with tags) that are from Wal Mart, Target. They don't seem to understand that if people are looking in second hand stores it is because they don't care about brand names, they are looking for the lowest price. They price their used name brand clothes higher that what you pay full price for at Wal Mart & Target.