After a couple of years of so-so experiences, and a negative experience recently, I have decided to move on to another dry cleaner. Front desk personnel couldn't find my name in the computer, yet claimed they were under the same management for years. Prices have soared, yet when questioned, the woman (who claimed to be the manager) became argumentative and passive-aggressive. She offered all kinds of excuses and refused to call the owner. After much stalling, she lowered the excessive price of my order.