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Ole Mexican Grill - Cambridge, MA - Reviews page 1 - Judysbook

Ole Mexican Grill

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11 Springfield St (at Inman Square)
Cambridge, MA 02139
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(617) 492-4495
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Reviews

( 14 )
( 12 )
( 4 )
( 4 )
( 6 )

Best

Food was fabulous! Cozy atmosphere. We could not get enough of the salsa, guacomole, and the chips!!! I think this is the best salsa i've ever had! For appetizers and dinner we h...

Worst

I can only review as much as I experienced, and unfortunately, the little I dealt with was unacceptable. I'd eaten at Ole to-go and enjoyed the small bite I had on my over to the ...

Meaningless Reservations 4/6/2011

This was favorite Cambridge restaurant. However, if you want a reservation beware. I requested a reservation by email and got no reply so I called the next day. I was told that my reservation would be written down but not confirmed until someone responded to my email. Days later when i didn't get the email I called to ask if I could confirm my 7:15 reservation by phone. I was assured all was fine. The next day Ole called me to confirm my reservation for 6:15. When I said it was the wrong time I was told they couldn't seat me when I wanted. If I ever want a reservation there I'll need to get it in writing. more

Meaningless Reservations 4/5/2011

This was favorite Cambridge restaurant. However, if you want a reservation beware. I requested a reservation by email and got no reply so I called the next day. I was told that my reservation would be written down but not confirmed until someone responded to my email. Days later when i didn't get the email I called to ask if I could confirm my 7:15 reservation by phone. I was assured all was fine. The next day Ole called me to confirm my reservation for 6:15. When I said it was the wrong time I was told they couldn't seat me when I wanted. If I ever want a reservation there I'll need to get it in writing. more

Ole is terrible!! 8/27/2009

Hands down, the worst experience that I have had in a very long time, if not ever!!! A group of 5 of us went there for dinner on a Tuesday evening at 7:30. It was clearly very busy, as they had opened the back room. We were seated and proceeded to have drinks and guacamole (which was excellent). However, this is where any semblance of an enjoyable evening ended. Our main courses were brought to us after nearly an hour and a half. Of the 5, 2 were cold and 2 were overcooked to the point of being inedible. We made our server aware of the situation and simply asked to have the meals removed and for our bill (it was 9:30 and we had to work in the morning). At this point, the manager came over and apologized, which we accepted. Most of us have been in the industry and understand that this happens. No big deal. We would have come back had the situation been resolved at this point. After another 15 minutes, we still had not received our bill. I went to the manager and asked, again, that it be brought to the table. She informed me that she was bringing us desert, but she had failed to let us know, which left us wondering what was going on! I declined the offer and asked for the bill. The manager then, haughtily brought the bill to us. SOME OF THE MEALS HAD NOT BEEN REMOVED. At this point, I am furious!! For the third time, I ask for the meals to be removed (and now I am demanding that all food be taken off the bill, which should have been done in the first place). The manager has the audacity to tell me that she was doing me a favor by bringing us desert (which we never asked for or wanted) and taking the terrible, 1.5 hr wait dinners off the bill. At this point, I have reached my snapping point. I tell the manager that I want the bill immediately because we no longer want to be in the building. She tells me, with a flip of her hand as she walks away, ""just go."" OK, fine!! I tell my group that we are just leaving. At this point, the general manager arrives and informs me that we do have to pay for our drinks and actually wants us to pay for the single correctly cooked dish. I tell him we will pay for the alcohol but want to leave ASAP. The manager actually then had the nerve to offer us a free drink in the future like we were considering ever returning! NEVER. NEVER. NEVER WILL I, EVER, RETURN TO OLE. It was a shame because our waitress was sweet and the ineptitude of Ole clearly lies in the hands of their miserable, petulant management. Pros: Our waitress: she was kind, accomodating, and hard working! Cons: Everything else!!!! more

Ole is terrible!! 8/26/2009

Hands down, the worst experience that I have had in a very long time, if not ever!!! A group of 5 of us went there for dinner on a Tuesday evening at 7:30. It was clearly very busy, as they had opened the back room. We were seated and proceeded to have drinks and guacamole (which was excellent). However, this is where any semblance of an enjoyable evening ended. Our main courses were brought to us after nearly an hour and a half. Of the 5, 2 were cold and 2 were overcooked to the point of being inedible. We made our server aware of the situation and simply asked to have the meals removed and for our bill (it was 9:30 and we had to work in the morning). At this point, the manager came over and apologized, which we accepted. Most of us have been in the industry and understand that this happens. No big deal. We would have come back had the situation been resolved at this point. After another 15 minutes, we still had not received our bill. I went to the manager and asked, again, that it be brought to the table. She informed me that she was bringing us desert, but she had failed to let us know, which left us wondering what was going on! I declined the offer and asked for the bill. The manager then, haughtily brought the bill to us. SOME OF THE MEALS HAD NOT BEEN REMOVED. At this point, I am furious!! For the third time, I ask for the meals to be removed (and now I am demanding that all food be taken off the bill, which should have been done in the first place). The manager has the audacity to tell me that she was doing me a favor by bringing us desert (which we never asked for or wanted) and taking the terrible, 1.5 hr wait dinners off the bill. At this point, I have reached my snapping point. I tell the manager that I want the bill immediately because we no longer want to be in the building. She tells me, with a flip of her hand as she walks away, "just go." OK, fine!! I tell my group that we are just leaving. At this point, the general manager arrives and informs me that we do have to pay for our drinks and actually wants us to pay for the single correctly cooked dish. I tell him we will pay for the alcohol but want to leave ASAP. The manager actually then had the nerve to offer us a free drink in the future like we were considering ever returning! NEVER. NEVER. NEVER WILL I, EVER, RETURN TO OLE. It was a shame because our waitress was sweet and the ineptitude of Ole clearly lies in the hands of their miserable, petulant management. Pros: Our waitress: she was kind, accomodating, and hard working! Cons: Everything else!!!! more

Ole Vs Border 4/22/2009

I went here after having been a loyal Border cafe customer for years. I had heard about it from beantownbite and it lived up to the stellar review. We tried a variety of things, mainly off of the tapas (back of the menu). I highly recommend the guac, mainly for the experience. The crowd is older, but the cool part of the older crowd. Pros: Real Mexican Cuisine Cons: Nothing more

Ole Vs Border 4/21/2009

I went here after having been a loyal Border cafe customer for years. I had heard about it from beantownbite and it lived up to the stellar review. We tried a variety of things, mainly off of the tapas (back of the menu). I highly recommend the guac, mainly for the experience. The crowd is older, but the cool part of the older crowd. Pros: Real Mexican Cuisine Cons: Nothing more

Ole offers upscale, non-traditional Mexican cuisine with some of the freshest ingredients around. 1/20/2009

Ole Mexican Grill offers upscale, non-traditional Mexican cuisine with some of the freshest ingredients around. Every meal is like a party in this vivid orange and yellow dining room that makes you feel like you?re south of the border. Irresistible fresh guacamole is prepared right at your table with a lava stone mortar and pestle. Wash it all down with a dazzling selection of margaritas, wines, and over 22 premium tequilas. The sophisticated appetizers are out of this world, including scallops sauteed in olive oil, chile arbol and roasted garlic; and their famous chilies rellenos - fried mild poblano peppers filled with shrimp and cheese. Then there are the enchanting main courses. Favorites include grilled marinated tuna steak with tomatillo-avocado salsa; and pan-seared wild Sea Bass with grilled orn polenta and red bell pepper-chipotle. For a fun night out with wonderful unique food, Ole Mexican Grill delivers. Ole! more

Ole offers upscale, non-traditional Mexican cuisine with some of the freshest ingredients around. 1/20/2009

Ole Mexican Grill offers upscale, non-traditional Mexican cuisine with some of the freshest ingredients around. Every meal is like a party in this vivid orange and yellow dining room that makes you feel like you?re south of the border. Irresistible fresh guacamole is prepared right at your table with a lava stone mortar and pestle. Wash it all down with a dazzling selection of margaritas, wines, and over 22 premium tequilas. The sophisticated appetizers are out of this world, including scallops sauteed in olive oil, chile arbol and roasted garlic; and their famous chilies rellenos - fried mild poblano peppers filled with shrimp and cheese. Then there are the enchanting main courses. Favorites include grilled marinated tuna steak with tomatillo-avocado salsa; and pan-seared wild Sea Bass with grilled orn polenta and red bell pepper-chipotle. For a fun night out with wonderful unique food, Ole Mexican Grill delivers. Ole! more

Horrific staff 12/23/2008

I can only review as much as I experienced, and unfortunately, the little I dealt with was unacceptable. I'd eaten at Ole to-go and enjoyed the small bite I had on my over to the movies, so I decided that the restaurant would be great for my 11 friends and me on my birthday. I called Ole on a Wednesday for a birthday the next Friday (over one week in advance) and they let me know that the reservation was all set, and that a manager would call me later to confirm since it was a large party. Life went on and the following Wednesday, I realized I should call since they wanted to make sure we were all going to show. I spoke to a rude hostess (who's name I should have gotten), who said that she is the only one who would have been answering the phone the previous Wednesday and went on to suggest that I never made the reservation. She said it was impossible that I called, since a party of 50 was already reserved. I said, if that was the case it would have been fine for me to have heard that ONE WEEK AGO while I still have time to make reservations. I was so angry, especially since I had never received such rude treatment in my life, without a single apology. Not to mention, this was 2 days before my birthday and I knew how impossible it would be to get s reso for a large party. All in all, the small burrito I had at Ole to-go was yummy, but the staff and experience so far at Ole makes me think twice now to ever eat there. Pros: Ole to-go was a far better experince Cons: The rudest staff in the history of my dining experiece more

Horrific staff 12/22/2008

I can only review as much as I experienced, and unfortunately, the little I dealt with was unacceptable. I'd eaten at Ole to-go and enjoyed the small bite I had on my over to the movies, so I decided that the restaurant would be great for my 11 friends and me on my birthday. I called Ole on a Wednesday for a birthday the next Friday (over one week in advance) and they let me know that the reservation was all set, and that a manager would call me later to confirm since it was a large party. Life went on and the following Wednesday, I realized I should call since they wanted to make sure we were all going to show. I spoke to a rude hostess (who's name I should have gotten), who said that she is the only one who would have been answering the phone the previous Wednesday and went on to suggest that I never made the reservation. She said it was impossible that I called, since a party of 50 was already reserved. I said, if that was the case it would have been fine for me to have heard that ONE WEEK AGO while I still have time to make reservations. I was so angry, especially since I had never received such rude treatment in my life, without a single apology. Not to mention, this was 2 days before my birthday and I knew how impossible it would be to get s reso for a large party. All in all, the small burrito I had at Ole to-go was yummy, but the staff and experience so far at Ole makes me think twice now to ever eat there. Pros: Ole to-go was a far better experince Cons: The rudest staff in the history of my dining experiece more

AUTHENTIC! 10/18/2008

Very good, authentic Mexican food and some seriously good guacamole. If you are looking for REAL Mexican fare then look no further. Ole offers meals from all regions of Mexico and some native dishes as well, inspired by Mayan culture. Be sure to check out the poblano pepper and some of the fish dishes too. However, you are going pay a bit more for the authenticity. Don't expect Border Cafe prices here... Pros: Authentic Mexican food Cons: A little pricy more

AUTHENTIC! 10/17/2008

Very good, authentic Mexican food and some seriously good guacamole. If you are looking for REAL Mexican fare then look no further. Ole offers meals from all regions of Mexico and some native dishes as well, inspired by Mayan culture. Be sure to check out the poblano pepper and some of the fish dishes too. However, you are going pay a bit more for the authenticity. Don't expect Border Cafe prices here... Pros: Authentic Mexican food Cons: A little pricy more

Worst service I have ever experienced! 4/28/2008

This is not the place to go for a private party. The wait-staff made it VERY clear they wanted us (group of 15) in and out ASAP. They rudely insisted we order, they removed drinks before we were finished, and threw desert menus on the table the second dinner plates were cleared. They also charge a $2.00 per person fee to cut a cake (if you bring your own cake)!!! more

Worst service I have ever experienced! 4/27/2008

This is not the place to go for a private party. The wait-staff made it VERY clear they wanted us (group of 15) in and out ASAP. They rudely insisted we order, they removed drinks before we were finished, and threw desert menus on the table the second dinner plates were cleared. They also charge a $2.00 per person fee to cut a cake (if you bring your own cake)!!! We were not impressed at all. The only good thing about the meal was the chile relano but the side dishes that accompanied the entre were cold. The guacamole was pretty good too. With all that said, I will never go back and would rather NOT eat Mexican food than go to this place again. I am a true lover of Mexican food so this is dissappoiting considering how few Mexican restaurants there are in MA. more

Poor service 3/8/2008

I had been wanting to try this restaurant given the rave reviews. The menu was filled with unique dishes that you typically don't find in Mexican restaurants. The food was delicious and the homemade guacamole made at the table was fantastic. The service, however, left much to be desired and would cause me not to return to this restaurant. Drinks took way too long to arrive and our server was often nowhere to be found when we wanted to order more drinks. We waited well over an hour for our food to arrive. Once the food arrived, the server would not leave us alone and hovered the entire meal removing dishes the instant our forks touched the plate. She actually had cleared all the dishes and asked us about dessert while one person in our dinner party was still eating his meal! It was very disappointing given the quality of the food, but to me the dining experience includes great service which was severely lacking here. Pros: Food Cons: Service more

Poor service 3/8/2008

I had been wanting to try this restaurant given the rave reviews. The menu was filled with unique dishes that you typically don't find in Mexican restaurants. The food was delicious and the homemade guacamole made at the table was fantastic. The service, however, left much to be desired and would cause me not to return to this restaurant. Drinks took way too long to arrive and our server was often nowhere to be found when we wanted to order more drinks. We waited well over an hour for our food to arrive. Once the food arrived, the server would not leave us alone and hovered the entire meal removing dishes the instant our forks touched the plate. She actually had cleared all the dishes and asked us about dessert while one person in our dinner party was still eating his meal! It was very disappointing given the quality of the food, but to me the dining experience includes great service which was severely lacking here. Pros: Food Cons: Service more

best mexican restaurant 2/16/2008

Food was fabulous! Cozy atmosphere. We could not get enough of the salsa, guacomole, and the chips!!! I think this is the best salsa i've ever had! For appetizers and dinner we had the taquitos, tuna tacos, and the enchiladas and they were just as great as the chips, salsa, and guacomole! We will definitely be going back to this restaurant often! It's a little on the pricey side for Mexican food but definitely worth it. more

best mexican restaurant 2/15/2008

Food was fabulous! Cozy atmosphere. We could not get enough of the salsa, guacomole, and the chips!!! I think this is the best salsa i've ever had! For appetizers and dinner we had the taquitos, tuna tacos, and the enchiladas and they were just as great as the chips, salsa, and guacomole! We will definitely be going back to this restaurant often! It's a little on the pricey side for Mexican food but definitely worth it. more

Great Mexican on the East Coast? - Yes! 7/1/2007

My wife and I grew up in California, and spent several years in Colorado, so we know what good Mexican food is. No offense, Easterners, you do many things very well, but Mexican is definitely not one of them. However, Ole is a rare exception!! Pros: Food was great, service was fast and friendly more

Great Mexican on the East Coast? - Yes! 6/30/2007

My wife and I grew up in California, and spent several years in Colorado, so we know what good Mexican food is. No offense, Easterners, you do many things very well, but Mexican is definitely not one of them. However, Ole is a rare exception!! We had lunch there today and were very impressed. Usually you can tell how it going to be right from the start - the chips and salsa. Ole has good homemade corn chips which are not greasy, and a very tasty salsa. It is not very hot, but has a lot of flavor. We ordered the guacamole, and it too was delicious. For entrees we both had the chicken enchiladas with mole sauce. They were quite good, not loaded with cheese, and this let the nicely flavored sauce come through. The black beans were interesting, almost like a puree, which I found preferrable to the sometimes too hard consistency you receive. The rice was almost more Spanish in style than Mexican, but very good nonetheless. This restaurant does not try to substitute a ton of cheese and salt for flavor. Our waitress was very friendly as were other staff members, and the service was fast. It is a small place but has nice atmospere. We will definitely be back!! Pros: Food was great, service was fast and friendly more
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Menu for Ole Mexican Grill




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Owner Message

  • It always feels like a party at this lively neighborhood restaurant, located in Cambridge's Inman Square. Chef Erwin Ramos creates authentic Mexican delicacies from Veracruz and Oaxaca. Diners can choose from a variety of margaritas, dozens of premium...

Editorial

  • The Scene
    A colorful interior, upbeat soundtrack and energetic waitstaff combine to make this one of the area's most vibrant dining spots, despite its location on a quiet Inman Square...

  • 8/1/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Thu 5:30pm-10pm Fri-Sat 5pm-11pm Sun 10:00am-3:00pm, 5pm-9:30pm
  • Payments:

    Discover, American Express, Diner's Club, Master Card, Visa
  • Neighborhoods:

    Wellington-Harrington

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