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Ocean Eyes Optical Inc - Brooklyn, NY - Reviews page 1 - Judysbook

Ocean Eyes Optical Inc

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2907 Ocean Ave
Brooklyn, NY 11235
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(718) 332-1017
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Ocean Eyes Optical Inc - Brooklyn, NY

Reviews

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Best

came here cuz my cousin shops at ocean eyes, over all perfect. amazing price good service. they made me and my wife laugh . this is the kind of place were once you go you never sw...

Worst

I ordered a pair of glasses online from this company. I received my glasses and they were fine. Good price. However, the next week they shipped me an order that was meant for s...

Editorial review from Citysearch 3/17/2013

Went here over the weekend for my first pair of glasses ever. Angela and Dave were the best! I think I tried on about 25 pairs of frames before we made a team (my two kids, hubby, Angela, and Dave) decision about which was the best pair for me. \r \r On top of their GREAT customer service, I got a GREAT price for a top of the line pair of glasses.\r \r Thanks Ocean Eyes Optical. Gugi (review below) was right, I don't ever plan on buying glasses anywhere else! more

Customer Service Rep was very RUDE 5/1/2012

I ordered a pair of glasses online from this company. I received my glasses and they were fine. Good price. However, the next week they shipped me an order that was meant for someone else. I contacted them and told them of THEIR error. I did the right thing. I asked what they would like me to do with them. They emailed me a label for return. All was fine or so I thought.... Apparently I didn't send them soon enough (one week and 2 days had passed due to my work schedule) because I received an email stating that they were going to charge me for this order. Which as far as I know is against the law. A business cannot charge a customer for a product that he/she did not order in the first place. I had to have someone else take the order to be shipped because I work long hours thus inconveniencing yet another person. I was appalled by the rudeness of the customer service rep when this was not my error in the first place and I was trying to do the right thing. I called the main office in Brooklyn to speak to a manager. Not sure I actually got to speak to the manager because the woman on the phone was a bit snippy at first. Over all, they didn't seem to care that they made the mistake and were now inconveniencing me and treating me horribly. I will not use this company again if this is how they treat people regardless of the prices. more

optical store 10/20/2011

came here cuz my cousin shops at ocean eyes, over all perfect. amazing price good service. they made me and my wife laugh . this is the kind of place were once you go you never switch. compared prices to the internet and another store that is in walking distance and i saved about 60 dollars on a pair of ray ban prescription glasses more

Good Price -- Top of the Line Material 6/17/2009

Firstly my sister works in the industry, and she recomended them over all of her customers. I didnt buy the frames from them, but they didnt add on any fees like other stores tried to to. I usually get a new pair of eye glasses annually, bc the coatings would erode, or the transitions would turn yellowish; until David (the owner) informed me that other store were selling me generic brand materials. \r \r I was so angry bc other stores ""sweet talked"" me into believing I was getting a killer deal, when in reality it costing me alot of time and satisfaction when I had to wear defective seeing glasses until i could get an updated perscription and frames. \r \r My point is give them a try even if you just want to ask them a question, I think you will see the difference.\r \r Sincerely,\r \r Dom P Pros: Refer to headline Cons: N/A more

Satisfied Customer 8/13/2005

I love my new Mikli's. The two brothers were helpful and funny. I found exactly what I wanted and paid less than anywhere else i've searched. I'll definalely send all of my friends here. Pros: great selection, price more

ABSOLUTLEY AMAZING A+ 8/10/2005

Ive worn glasses for over 10 years and have never been treated like this. these to brother are top nocth. they beat every ones price (and i compared trust me) and they gave me and my wife amazing service. will deffinatly go back and make this my new opitcal place! Pros: amazing prices, amazing service more
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Additional information

  • Neighborhoods:

    Sheepshead Bay

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