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Oasis Day Spa - New York, NY - Reviews page 1 - Judysbook

Oasis Day Spa

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1 Park Ave (at Between 32nd Street and 33rd Street)
New York, NY 10016
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(877) 851-5835
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Personal Care , Beauty Salons

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Oasis Day Spa - New York, NY
Oasis Day Spa - New York, NY

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Reviews

( 68 )
( 21 )
( 11 )
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( 17 )

Best

I've moved down to Florida temporarily, but will be returning back to NYC for good soon! Oasis was my favorite spa in the city. I had gone to their Affinia hotel located on ...

Worst

In mid Febuary I decided to do a facial just before a trip, for give my face a much needed treat. Reading reasonably good reviews on Citysearch, I decided to try Oasis Spa. Schedu...

Really wonderful facials and Massages 11/9/2011

I've moved down to Florida temporarily, but will be returning back to NYC for good soon! Oasis was my favorite spa in the city. I had gone to their Affinia hotel located on E 34th for massages which were always wonderful, and to the 1 Park Avenue location for facials. Adam was the best for facials- he was so calm and knowledgeable. My friends always commented on how glowing I looked after wards. Is Adam still working at the Park Ave location? more

Best Day Spa in City 2/18/2011

I have been going to Oasis since 2003 and just the best massages. Friendliest and helpful staff. Just starting facials with Rose and she is is amazing. I have had facials at some of the top spas in the city and she is by far the best. Truly analyzes your skin, no pushy sales and no annoying add-ons. M-F at Affinia Hotel location $89 best deal in the City. more

One of the best! 1/22/2011

I have visited spas throughout the area and I went to Oasis to have a facial and massage. The Massage Therapist, Vickie, has a wonderful touch and gave special attention to the areas of tension in my shoulders, neck and back. I followed that with a facial with Rose who evaluated my skin and taught me some valuable things about taking better care of my face. I left feeling refreshed and revitalized. I will certainly return and recommend it highly - thanks very much to Anna, who recommended this package and made the reservation for me. more

Fantastic London Trained Creative Colorist/Stylist in NYC 1/15/2011

I recently moved to NYC & went to the salon@ Oasis Day Spa for haircut & highlights. Ray (Senior Colorist/Stylist) examined the state of my dry hair, gave me a detail consultation & recommended that I update my hairstyle & color. He suggested a hair cut & highlights that will suit my face, features, hair textures, skin tone & lifestyle. Thankfully, I listened to him. Ray (trained in London at Vidal Sassoon, Wella & L'Oreal Studio) did highlights, lowlights & conditioning on my hair & turned it from a dull looking to sleek, healthy beautiful color. He updated my haircut, gave me a long soft layers & soft side swipe bangs that is very chic, sexy & easy to manage. I absolutely love the results! He also gave me tips & advices on the best way to take care of my hair at home. I get lots of compliments on my color & cut. Ray's attention to details, friendly personality & skills really won me over. Even my mum love it & said, "That is the best highlights color & haircut you ever got". I highly recommend Ray at the Salon @ Oasis. Call today, you will be pleasantly surprise! more

Best Waxing on the East or West Coast 12/29/2010

Every year I am given a gift certificate to Oasis Spa. I opted to use the certificate for a brazilian bikini wax with Marietta. I have gone to the "best" places on the East and West coasts and I can tell you this was the most pain free bikini wax I have ever had! I will definitely be back. Maracella (sp?) also did a great job with my pedicure. Although I miss Edith who was fantastic as well, but no longer there. more

Review for OASIS DAY SPA 12/13/2010

Poor quality facial - don't do it, i went to oasis day spa a few years ago for the first time. it was great! so i went back again to have same 30 minute facial and i was very dissapointed. The therapist didn't even use massage cream. I asked her if she was going to use it, then she told me that only 1hour facial gets massage cream. What a crock of BS. Therapist just put the mask on and wiped it off. i can do this myself at home. Why should I spent 70dollars for this??? i will never go back there again for facial. Aso, sauna is not working and front desk sfaff was not nice. it is not the same place i once knew. don't know why...maybe under different ownership??? DONT GO---GO SOMEWHERE ELSE. more

Poor Quality Massage - Not Worth the Money 12/10/2010

My wife finally had a chance to use a gift certificate from Oasis day spa near Park Ave. To make a long story short, she was not happy with her massage and even asked the masseur (male massage therapist) to slow down three times to no avail. She works really long hours and desperately needed to relax. In addition, she mentioned that Oasis (at least this location) does not have a Sauna, Steam room or other amenities that typically add a tremendous value to the whole experience of a massage. I could sit here and name the massage therapist but I am not going to do that. He could have been having a bad day and I'm willing to give him the benefit of the doubt. As for the management of Oasis Spa, they have absolutely lost any hope for future business from my family. The day after her massage I called to give Oasis Spa some feedback. I figured any business would be happy to hear feedback from their customers. Not true. The first time I called they told me that the massage manager Bruce Bolt was too busy to speak with me and that he would call me back. A couple days go by and he does not return my call. So, I call back and speak with one of the shift managers. She is nice and tells me again that he will be in Thursday and will call me back. Again, no call. Finally this morning they call back to tell me that they spoke with the massage therapist and he said my wife only asked him to slow down once. They implied that since he has been there for 13 years they were taking his word over ours. The fact that he even remembered someone being unhappy is telling enough. They actually suggested that she should have gotten up during the massage and left the room if she wasn't happy. The shift manager basically tells me that they understand that we are unhappy and can offer us a 15% discount at another location. 15% and the manager not even taking the time to call back is insulting. This was a nice gesture, but honestly, if the massage manager himself can't find two minutes to speak with an unhappy customer, than that speaks volumes about the type of spa they are running over there. 15% is a joke considering the poor experience my wife had. Even with a 50% discount and a guarantee of their best therapist I would have had to think about it. Save your money for a better experience elsewhere. more

Relaxing is an understatement 11/16/2010

Love this place, great massages and great customer service. more

I loved it definitely will return 11/9/2010

I treated myself to the spa for my bday on Nov 3rd. I initially had an appointment scheduled for the Park Av location, but because of a scheduling conflict on my part they rescheduled me to the Affinia Dumont location. I was a little skeptical after reading some of the review, but I kept my appointment. When I arrived I was greeted by Ann, she was very nice and helpful. She escorted me into the dressing room and showed me how to lock up my belongings. I received a massage by Vicki. She was great. I'm pretty sure I fell asleep a couple times. The only thing I would complain about was the room was a little cold. So before you get started request an extra blanket. After my massage I got a massage by I believe her name was Rose ( a small Asian woman). She was AMAZING. She was gentle and she told me what was she was doing. She recommended products to me that actually seem to be clearing up my face. My face looked and felt wonderful after I left. I will definitely go back. All around great service. more

Kudos for Clara: Best Waxer in Westchester!!! 10/14/2010

If you are need of a hair-removing experience, come to Oasis Day Spa. The service is just amazing. Coming from someone who was reluctant to even consider waxing, I have to say that Clara is absolutely the best waxer around. She is compassionate, caters to cowards and is just overrall professional and thorough. I will return to Oasis time and again for future waxing. Thank you Clara for helping me relax and wax!!!! more

Consistently Excellent 9/29/2010

A true test of any spa is consistency. I've never had a bad massage at Oasis. Every massage I've had is always up to par and invigorating. I'm comfortable with any recommendation they offer when trying different massage therapists. Their massage therapists are top notch and they actually listen to where you would like them to focus. The massages are what I would call, 'inspiring.' I feel lighter, clearer headed, and have better mobility in my joints. more

FANTASTIC BACHELORETTE PARTY 8/22/2010

I was hosting my sisters bachelorette party this weekend and wanted to go to spa not to far from the hotel, accomodating to all the girls, and willing to accept a bachelorette party. We are New Yorkers but live in Westchester and are definetly spa people. When I looked at spa finder for a new spa I came across Oasis on Park. I have so much to say I am not sure where to start. When I originally called up to make reservations I spoke to Anna who was so wonderful and suggested the event room because we were going to be a party and the event room we could have lunch. What a great idea. She put me intouch with Saida who immediately was able to help me plan a spectacular start to the bachelorette weekend. If you have the luncheon definetly go for the executive plan. I spoke to Christina on Thursday night to confirm all of the appointments and she suggested the farfalle pasta salad...awesome choice! The private room was awesome, especially being that we were a bunch of girls ready to party...Jackie was a great point person yesterday and everything went so smoothly because of her:) She was great and really helped us to relax and get ready... 2 of us had brown sugar scrubs...vichey shower was AWESOME...2 of us had hot lava stone massages and came out saying that this was the best massage that they had ever had...4 of us ended up getting our hair done at Carmine Forchetti salon and we left ready for a night on the town. There is so much I could say about this spa...but it may start sounding repetitive:) I cannot wait to come back to this spa and check out the Oasis closer to me in Dobbs Ferry. Thank you to all of you at Oasis on Park...you helped make my sisters day:) more

Fantastic Service by Ray -Senior Artistic Colorist/Stylist 8/11/2010

Ray has colored and cut my hair for years (since I moved to NYC). Trained in London with Wella, Vidal Sassoon, L'Oreal, Ray is very professsional, experienced, creative and friendly. When he creates my Color, Highlights & Hairstyle he forcus on my hair texture, face, features & lifestyle. My personalised hair color highlight & cut grows out beautifully. He gave me detail consultation on the best color care shampoo, conditioner, treatment and styling products to maintain the color and beautiful condition of my hair. I love his professional services. If you are unhappy with your dull lifeless hair conditon, cut, color & need a fresh updated highlights, cut & style, I highly recomand Ray @ the Salon. more

Best scrub Ever!!!!! 8/4/2010

After such a hard week I shlepped myself onto Oasis hoping they could "fix" me. Every service I had was wonderful but Hala is a star!!! She made me so relaxed and so comfortable. She is such a sweet lady. And so warm. She made me feel like a queen. I will never go to anyone else. EVER!!!! She is a gem. My skin never felt softer. I was positively glowing. Lavendar salt scrub is where it's at!!! Holla for Hala!!! more

Just a few suggestions 7/8/2010

The name Oasis accurately described this little piece of heaven my friend and I found on the HOTTEST DAY ON RECORD in NYC. The entire place is first class. Plenty of room, nice locker rooms, great massages. We plan to return, when we return to the city. Now the bad news (and it's not TOO major). First, fix the steam room. Do what it takes to get the permit already! It would truly be paradise if we had that luxury next time. You are a first class establishment, you don't need a big yellow "order of the board of health" sticker on your steam room door. Next, police the relaxation room. It is a beautiful room with lovely lighting and music and comfortable furniture. However, the water was lukewarm. We SO needed ice that day. I don't know if that is part of the therapy,but ice would be great. Finally, there were some obnoxious women speaking loud enough so everyone HAD to hear their stupid conversation about some wedding blah, blah, blah. The sign says whisper, it would be nice if the staff enforced this rule so we could all relax. Overall, loved it and would absolutely recommend it to anyone needing a break Pros: Lovely atmosphere, reasonably priced Cons: no steam room more

Bad Facial, Worse Customer Service 6/5/2010

I scheduled an entire day of services for me and my friend (who works at a spa herself). We got a wrap, a massage and a facial. The spa itself is pretty nice. Nothing worth a 5 star rating though. The bathroom in the ladies lounge was out of service, as was the sauna. The products in the shower were the quality you would find at your local gym, not at a top rated spa. There was a relaxation room, like there is at most every spa. But it lacked the extra services you would find at a spa like Great Jones. The wrap and massage were very mediocre but the facial was horrible. I have gotten numerous facials throughout my life and this was by far the worst I had ever had. The process was not what I'm used to at all. Steps seemed to be cut short, products left out, they didn't use hot towels and the esthetician left the room while my mask set. At Juxenex, they stay with you the entire time. And although they advertise Dermalogica in the spa, they used a product I have never even heard of. Finally, the esthetician was so rough with my skin during the extractions to the point where I felt she was digging into my skin and left me wincing back in pain. I was worried about what my skin would look like after because she was so harsh but decided that "she was the expert' and not to worry. Well, after the service I looked in the mirror and was horrified. Although I came in with great looking skin (my friend who has a cosmetology degree actually complimented me that morning) it now was completely broken out. I understand that facials can cause flareups. But this was not that at all, my skin was so sore because the esthetician was WAY too rough. I have never had a reaction like that in all the time I have been getting facials. Days went by before the redness and breakouts started to go away. When I politely mentioned this to the manager. He proceeded to tell me "she was one of the best" and "didn't see how that was possible." I told him, "Look at my face! Here is your proof!" His customer service is why this spa deserves one star. He was so rude and unaccommodating. His solution was to bring another esthetician out in the lobby, and "fix" my face right at the entrance where people pay and come in. My friend told them they should be embarrassed to handle the situation in such an unprofessional way. They should have taken me back to a private room. He then offered me 15% to come back to get another facial. Yeah right! like I am ever going back there to allow them to destroy my face. He didn't offer any type of discount on the facial. The worst thing about this place was that the management has such novice level training when it comes to customer service. Their motto should be "the customer is always wrong." I did not come here to get free handouts. I came here to spend my hard earned money, and indulge myself and feel beautiful. I left feeling ugly with cortisol shooting through my body. Exactly how you shouldn't feel after leaving a spa! One final note about how this spa does business. If you look here on Citysearch they have a lot of "rave reviews." I'm sure many of them are planted. But the most shocking thing is not that, or even the bad reviews (many regarding bad facials). It's the business response they give to these negative reviews. Here is a direct quote from the business regarding a client, "In a word she is FUGAZY." Here is another winning quote from Oasis management regarding a review, "We at Oasis have no idea who this might be, it could be a disgruntled former employee." Really Oasis? Is it that impossible that someone could have had a lackluster experience at your spa? Maybe instead of explaining yourselves and pointing the finger at disappointed clients, you should listen to them and improve your business! Is that the way a top rated spa should refer to ANY client? This spa is mediocre at best and the customer service makes this place completely unacceptable. (Refer to Yelp to read my entire review) Cons: horrible customer service more

Best Couple's Massage ever! 4/1/2010

For Valentine's day this yearm my boyfriend and I purchased the Romance package at Oasis Westchester which included a couple's massage and a gift certificate for dinner at the Red Hat on the River. Although we arrived 30 minutes late to our appointment, the staff made us feel welcome and did the best they could with the time we had left. Our therapists did an amazing job... For me at least it was the best massage ever! I wish I remembered my therapist's name (I think it was Chris or Eric), but I'd definitely try to request him on my next visit. The spa is beautifully decorated and has a calming atmosphere. I simply cannot wait to go back; arriving on time next time around. Their choice of restaurant was great too! I fully recommend Oasis Westchester. I'd also love to try the one in Manhattan. Pros: Great service, excellent therapists more

great place to relax 3/26/2010

I love the fact that they have so much space to make a cozy, romantic lounge where you can relax, enjoy a cup of tea in your robe before or after the treatment. I went there to treat myself for my birthday and was very pleased. I had micro dermabrassion and the lady was really good. Next time i will go there with a date because they have rooms where they can treat 2 people in the same time. Very nice place! Pros: atmosphere Cons: a little bit pricy more

A Superb Therapist! 3/23/2010

Several weeks ago, I had an amazing massage from a therapist names Paula. It was a "side by side " as we were a couple and Paula gave one of the strongest massages ever. I walked out of there feeling like every muscle of my being was awakened! Just fabulous... Not sure what her shifts or hours are there, but I strongly suggest that she be asked for as I will when I book again. Pros: STRONG MASSAGE Cons: ? more

Professionalism in Westchester 3/11/2010

A few weeks ago I was going through some turmoil in my life. I decided to treat myself to a spa service. I wanted a massage and facial, however due to such short notice a massage was not available. The receptionist was so sweet and accommodating. I booked my facial with Jen D. Immediately upon looking at my face she realized that my skin was irritated due to a stressful situation. I was impressed by that and explained that I was crying quite a bit lately. She instantly told me that if I felt like I needed to cry while the facial was being performed that it was fine with her. She also asked me if I felt like talking about the situation. I thought I did not want to talk about it, but once I started I could not stop. I just have to say that the facial I received was the most healing and rejuvenating services I have ever experienced. I felt a bit "lighter" leaving the spa. Also, every staff member I came into contact with was so helpful, friendly and professional. I will be coming back to Oasis sooner than later! more
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Owner Message

  • Oasis Day Spa on Park Ave is our largest location, its' beautiful architecture is perfect for bridal and private parties. Our private event space fits up to 30 people and it is ideal for sharing the spa experience with friends. This location also features...

Editorial

  • The Scene
    This Oasis location reads like a spa-goer's wish list: large, well-stocked locker areas (with steam and sauna); comfy, dim lounge; spacious treatment rooms, including space for floor-mat Thai massage; meeting room for parties, yoga, meditation and mat Pilates; and an on-site hair salon.

    The Services
    Many of the local chain's favorites are offered, including 10 effective facials (using Dermologica and G.M. Collin products), countless skin care add-ons, body scrubs with Vichy shower, wraps, and 11 excellent massage styles, including Lava Stone, Muscle Meltdown with heat and aromatherapy. Payot treatments--citrus body exfoliations, pink clay wraps, mineral clay and gemstone exfoliations--nourish and moisturize the skin. Treatments such as traditional Thai massage (with one of the medium's best practitioners), yoga, acupuncture and mani/pedis are unique to this location.

  • 7/30/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am-10pm Sat-Sun 9am-9pm
  • Payments:

    Master Card, Visa, American Express, Discover
  • Neighborhoods:

    Kips Bay, Midtown

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