We've been going to O'Connor's at least once a week for nearly a year and a half, for breakfast and dinner, and never experienced any of the problems above. Yes, there can be a wait when it's busy. We go at eight am on the weekend and avoid the rush, after seven weeknights. Faves: one of the few places in town that serves nearly authentic cajun. Cajun oyster club, always good. Open till two on the weeknights, perfect for an after concert dinner or nightcap. Great Manhattan, too, their bartender knows what he's doing. So, all I can say, go in with a positive attitude, and you'll get great service and food. Never been disappointed.