I have been dining at O'Charley's for over ten years, and this location has consistently been the best since I began visiting it two years ago.
As with most corporate restaurants, you often get the same food quality at most locations. This location is a cut above the other O'Charley's I've visited in terms of their wait staff. On nearly every occasion, the food was served quickly, courses were served separately, and glasses never went empty.
The Prime Rib is excellent (full-flavor rub), but it's only served on the weekend. I've heard others express worry about the location of town, but I have never worried or had any reason to fear myself. It's not even in a bad part of town. The parking has never been a problem.
Pros: Good Food, Good Service