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O2 Fitness Brennan Station - Raleigh, NC - Reviews page 1 - Judysbook

O2 Fitness Brennan Station

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8111 Creedmoor Rd
Raleigh, NC 27613
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(919) 676-5802
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O2 Fitness Brennan Station - Raleigh, NC
O2 Fitness Brennan Station - Raleigh, NC
O2 Fitness Brennan Station - Raleigh, NC

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O2 fitness charged my account for an extra month's membership beyond what my original contract with Seaboard Fitness covered. I signed a membership agreement with Seaboard Fitness...

They have an F rating from the BBB 8/10/2011

O2 fitness charged my account for an extra month's membership beyond what my original contract with Seaboard Fitness covered. I signed a membership agreement with Seaboard Fitness on 8/18/2010. O2 fitness bought Seaboard fitness before the end of my contract. I stopped attending the gym, but honored the remainder of the original contract. When that contract expired, O2 continued to charge me for another month's membership. When I called to inquire, I was told that O2's policy is to continue charging on a month to month basis after the contract expires. I did not sign a contract with O2, I signed with Seaboard Fitness, whose policy was to ask the patron if the membership should be continued. O2 claims it cannot refund the extra month's charge, even though I did not authorize any additional payments from my account. more

Not Up To Par 2/17/2011

I have read all the 4 and 5 star reviews for this club. They are over rated and/or outdated. The club is clean and the staff is very good but there are many machines not functioning properly on the Cardio Deck. Some of the elipticals have TV's that don't work and audio jacks that are so worn that they won't play at all. People are constantly remarking about how many are malfunctioning. People get on one after the other looking for a good one. I have complained politely 4 times and another person I know has also. They are very nice and act like they didn't know about the problem. Then nothing is done. One TV has been out for over 9 months. Insiders that work there say that the owner won't come up with the money to make the necessary fixes. They have a maintenance man but he doesn't have the skill to repair the electronics. A manager at another club once told me that there is a sizable service charge for the qualified service personal so they won't call them. Whatever the case, the equipment is the heart and soul of a fitness club and this one is not anywhere near where it should be. Three stars is stretching it. Here's a May 7 update. There are still many machines out of service. they have a new Technician and he seems to be able to fix some problems but not others. There are 4 precor elipticals that are favorites of many members. All of them have issues. Two of the TV's are not working and two can't be adjusted for volume. I have seen the Tech work on them without any improvement. My guess is they require expensive replacement parts and the owner isn't willing to pay for them. Some of us have had to go to another club to get the machines we want. more
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Additional information

  • Hours:

    Monday-Thursday: 5:30am - 10:00pm Friday: 5:30am - 9:00pm Saturday & Sunday: 8:00am - 7:00pm
  • Payments:

    Visa, Cash, Master Card, Discover
  • Neighborhoods:

    Northwest

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