Last November I brought in some miniature t shirts for teddy bears I wanted embroidered so I could give them out as gifts for Christmas. The sales girl said the shirts were too small to sew, which just does not make sense to me, since I have seen teddy bears in the store with the very same shirts. I wish I could have gotten a better explanation why this was so impossible to do them for me.
Aside from that disappointment, I had some blankets sewn with our family's crest which did look very nice. A word of warning,you may limited by what they can embroider if you bring your own items in!