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Northwest Auto & Tire - Zion, IL - Reviews page 1 - Judysbook
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Northwest Auto & Tire

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marker
2421 20th St
Zion, IL 60099
marker
(847) 872-2211
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Main categories:

Auto Parts , Auto Repair & Service

Related categories:

Automotive

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Northwest Auto & Tire - Zion, IL
Northwest Auto & Tire - Zion, IL
Northwest Auto & Tire - Zion, IL
Northwest Auto & Tire - Zion, IL
Northwest Auto & Tire - Zion, IL
Northwest Auto & Tire - Zion, IL
Northwest Auto & Tire - Zion, IL
Northwest Auto & Tire - Zion, IL

Reviews

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Best

Northwest Automotive has been my car repair shop since 1975. I go there because I trust the service I get by the professionals on staff. Everyone from the front office to the me...

Worst

I took my car for a simple repair, I paid out an arm and leg for the service and not even one month later I was returning with the same problem. They did the second repair free be...

Customer Service 10/10/2011

Northwest Auto & Tire has worked with Dave and we have reached an amicable resolution. The aftermarket equipment used to reset tire pressure monitors does not come with documentation identifying the few vehicles that it is not compatible with. This lack of information required Dave to take the vehicle to a dealership for resetting. We have reimbursed this expense and have also made a full refund for the parts and labor used. Northwest Auto & Tire is in the process of purchasing new equipment to avoid this happening again. We pride ourselves in maintaining up to date equipment and appreciate feedback from our customers and the opportunity to resolve any mistakes or misunderstandings. - more

Look somewhere else for your repairs 7/14/2011

I took my car for a simple repair, I paid out an arm and leg for the service and not even one month later I was returning with the same problem. They did the second repair free because of the guaranteed work they provide. It was about one week after this repair and I began having the exact same problem so I took the car to a dealership to have them see what the exact cause was, turns out that this shop installed the wrong parts... I will NEVER use Northwest again because of the insane prices and cheap, short-cutted work that they do. If you do not know about cars these people will blow plenty of smoke to make them seem like a good place to go, what a great scam they have going. more

Auto service you can trust. 11/30/2010

Northwest Automotive has been my car repair shop since 1975. I go there because I trust the service I get by the professionals on staff. Everyone from the front office to the mechanics is competent, professional and friendly. When I take my cars in for repair I like to have the job done right the first time - Northwest always delivers for me! more
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Additional information

  • Hours:

    M-F 8am-5:30pm
  • Payments:

    Visa, Master Card, American Express, Discover

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