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Northgate Animal Hospital - Memphis, TN - Reviews page 1 - Judysbook

Northgate Animal Hospital

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3616 Thomas St
Memphis, TN 38127
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(901) 358-9111
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Reviews

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Best

Everyone is kind,caring,loving,dedicated,and thoughtful with the babies.If your looking for a drive thru vet try Pet Vaxs.They are fast,snobby and don't care one way or the other....

Worst

I have worked at an animal hospital before, and was not impressed with the clinic, the staff, or the doctor. I showed up for a 10:30 appointment made 10 days in advance, however, ...

Editorial review from Citysearch 11/26/2013

Not happy at all with this place at all... i live about a hour away and thought i could save some money going here . i was wrong. They find ways to make there money! I've took a pet there about a year ago And everything went fine, other than getting worms... Yesterday was the worst day ever for my dog .. He went in for a Neutor . They called about 3pm and said he was bad sick just letting me know. At 5pm they told me he was waking up from his neutor and everything was fine, 7pm they call and say he's really sick and asked to give meds for upset stomach and that he didn't get neutored, and said he needed to stay another night (one night away was to much)!!!!!... I asked to come get him right away. First they tell me it shouldn't be a problem and then tell me no I have to wait till 8am (today). My pup was so scared there!!!! Brought him home and he's fine. Not sick at all and still needs to be neutored!!! I will not ever take my pets there for any reason!!!!! more

THE BEST PLACE FOR YOUR LOVED ONES 7/14/2011

Everyone is kind,caring,loving,dedicated,and thoughtful with the babies.If your looking for a drive thru vet try Pet Vaxs.They are fast,snobby and don't care one way or the other.I rather take my babies to where they are treated equal,Just as I would want for my kids and grandkids.The wait is no problem,the smell is no problem.It takes time when you are devoted and provide the best of care.My heart goes out to all the staff.Thanks for all you do.Keep up the great work ! more

Not impressed 9/25/2008

I have worked at an animal hospital before, and was not impressed with the clinic, the staff, or the doctor. I showed up for a 10:30 appointment made 10 days in advance, however, sat in the waiting room for forty-five minutes. During this waiting period, I heard staff members in the back using profane language that could be heard all the way in the lobby. The receptionist was not friendly, but no major complaints. I cannot speak for the rest of the clinic, but the waiting room was disgusting. It had not been cleaned in at least a week. There was urine on the scale by the front door. The exam room was a mess. The tech showed me in and there were still syringes on the table, and it had not been wiped off. The doctor got an attitude when I asked her questions so I finally just gave up. I was not impressed, and will not be returning. I would not reccomend this clinic to anyone. Cons: Unfriendly staff, unsanitary, no organization more

Most caring animal hospital in town 9/22/2008

I have been using Northgate Animal Hospital for over 18 years. Everyone of my animals have received the highest quality of care. Dr. Gullett is a top notch vet and cares as much about my babies as I do. I have never received poor service and my animals have never gotten sick after being there. They are very conscientiousness about the condition of the pets that are brought into their facility. Anyone who has had that bad of an experience at Northgate must have come in on a bad day (we all have them). By the way, all animal hospitals stink. It is the nature of the business. Pros: Very loving and caring staff. Cons: Parking is not the best. more

Awful stinky 7/31/2008

I would never ever go back to this place. It smells when you walk through the door and the floors are dirty. You can hear dogs screaming in pain in the back and noonne cares. I waited almost 5 whole hours to let the doctor see my dog, who had his leg hitt by a car by accident. The doctor took forever and when she did come out you could see through her shirt. It was so unprofessional. She was very rude. My dog died the next day. That place should be shut down. Cons: Smelly, bad service, dirty more

Very slow 7/29/2006

I was very unhappy with the service. I do not like having to wait all day for a shot and returning to a mad receptionist/ more

Northgate Animal Hospital 7/27/2006

I have been using this vet for several years and it's the most wonderful place I have ever found. I accidentally ran over my sons kitten and had to rush him for treatment and was taken right in. The kitty was having problems breathing and going into seizures and this team went above and beyond in their treatment. The Dr. took him to the hospital 2 nights in a row, because he needed constant help and oxygen, and brought him back to her hospital each morning. My son, 10 years old at the time, was allowed to come visit his pet each night. She made sure that our kitty was in excellent health before she sent him home. I also use this facility to board my animals and they are treated like we would treat them at home. I would recommend this vet to anyone for any reason. She is caring, knowledgable, understanding and loving. I will continue to use her as long as she has her operation active. Pros: serious about their job and totally loves animals Cons: no cons more

The most passionate about my pets! 7/25/2006

I have been a devoted client of northgate animal hospital for 6 years now. The staff is very down to earth and they love what they do. Pros: very concerned and patient Cons: sometimes I have to be patient as well, I understand not all pets can come in and out in 30 minutes! more
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  • Veterinarians & Boarding Services Also, Veterinarian On Premises, Spay & Neuter, Physical Exams & Vaccinations, Pet Grooming & Boarding, Microchip Identification, Laser Surgery Center, Flea & Tick Control

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    North, Frayser - Raleigh PD, Frayser, Shelby Forest/Frayser

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