I had been going to this shop since the mid 90's when it was owned and operated by different people. Always had great service and a great value for the service.
So when I was low on employment and thus low on cash, I took my 2001 VW there for service in sept 08 to jan. 09 trying to save money because their quotes were a lot cheaper than the dealerships service.
i took my car in for various services-
the simple oil changes to the major water pump and timing belt service.
nearly 2 years removed from all services I have found that everything they supposedly fixed had to be serviced again.
-they replace a undercarriage tray
*the trays hardware fell off and needed to be reattached
-they did a tune up
*they used the wrong spark plugs and other bad products
-they replaced water pump and timing belt
*pump leaked and had to be redone
- they replaced various hoses on the enginge
*hoses were attached with incorrect clamps causing engine not to run properly
I guess what I'm saying is, in an effort to save money-
I ended up spending nearly double the amount i thought i was going to save.
save your time and money. do not go here