I went for a routine exam. Dr. LaFon was very nice and professional, but I found her staff to be of no help. I was quoted a price for the exam, only to find out that this did not include the cost of the lab fees (which I was never told until I got the bill from the lab). Then, after being told I would be notified of the results in one week, I had to call them 3 weeks later to find out the results. They told me that they didn't have the results. A few days later they called back, but the girl who called me couldn't answer my questions about my test results. They had one more lab test pending; they called when they said they would, although I was told that I needed a prescription and they would call it in for me. I asked if it was something I could buy over the counter. I was told no, only to find out after I purchased the prescription that a very similar (and just as effective) medication IS available over the counter, and I even have it at home. Thus, I spent money that didn't need to be spent.
I will never go back to this office again. I'm out nearly $200 more than anticipated because of the additional expenses described above.