North Bay Automotive has worked on my cars three times. Ron is very responsive and always calls me back right away. Whenever I take my car in he'll walk me through what needs to be done and he's honest and doesn't try to sell me extras. I've compared prices and they're in the ball park of other shops, not too high, and maybe at times even on the low end.
Also, the final price is always the same as the price quoted to me so there's never any surprises. Ron is a reliable person, he's on time and my car is always clean, there's never any smudges or grease marks on it when I get it back. I totally respect him and the way he operates his business.