I think it's safe to say that you will be hard pressed to find a bigger bunch of idiots than at Norman's Rare Guitars. From my view, they are so busy cursing each other out that they forget about their customers. What makes it worse is that when you finally get their attention, they act like snobs. The guitar repair guy looks downright scary, like from a horror movie and I've heard thats he's dumber than a box of rocks. I'll stick with the other vintage stores in hollywood and the east valley. Some old lady that works there was screeching like a crow so I left.
Pros: they make the homeless look good
Cons: wear earplugs