We have been with Nisswa Sanitation for about 9 years in three different locations. We have never once had to complain about missed or late service. We have been very pleased with the driver. I have noticed that a lot of company's have drivers who in my opinion drive to fast, but this is not the case with Nisswa Sanitation. The price is reasonable also. I believe they even off you the first month of service free. I do wish they wouldn't charge so much for my extra garbage though.