Nice little area of 3 restaurants, wood burning ovens, rustic hardwood floors, great Italian food........this is odd for Houston to have such charm, but you can get it at Nino's/Vincent's/Grappito's. My husband and I were looking forward to a cozy dinner with wine but lots of ppl around at the same time. When we got there, it was perfect....just what we wanted. HOWEVER, the service ruined it for us.\r
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I cannot remember the last time I've received service this poor. The hostess was only ok. Once seated, the waiter first seemed very good and friendly. However, he walked off with our wine list. We asked for it back as we were ordering entrees......only he never came back to take our wine order. WE received our entrees and had never had the opportunity to order our wine. We ordered wine from the waiter who delivered our food. The wine never came. Eventually, I went to the bar to get a water refill and ask for our wine myself. Our waiter never returned to check on us or realized that I got our wine myself. He seemed to be running around serving hte entire bar area. But i realized that he was visiting all tables but ours. So we decided not to order dessert.\r
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The table had an advertisement on it to go to Grappito's for dessert. So we decided to do that. We told the host that we just wanted coffee adn dessert. He said that they do not have dessert menus, but he'd get the dessert tray for us. A waiter then came to get our coffee order. The host never came back with the dessert tray. I ordered coffee, whcih they had none so I had to get a specialty coffee drink. We finished our coffees before our waiter ever came back for us to tell him that we never saw the dessert tray. Needless to say, we didn't stay for dessert here either.\r
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Usualy service is rushed or slow. In this case, it was disorganized. Food with no wine. no coffee, no dessert. Very friendly waiter, then no sign of him.
Pros: Parking, ambience, food
Cons: Service
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