I went to Dr. Niles because he advertises as being a gentle family dentist, and plus he was close by. I had a great dentist growing up, and, well, needless to say, I will glady travel the 500 miles to go back to him every year during my family visit. Dr. Niles’ office is small and old. He has religious books out in the waiting room, so if you’re offended by that, go elsewhere. He has a couple of very small, old rooms that may remind you of an old small-town dentist. He did my cleaning instead of the hygienist the first time I went and it hurt very badly. I was bleeding everywhere. He kept gouging my gums with the pick thingy. I had tears streaming down my face. This NEVER once happened at my old dentist. My husband was watching, white as a ghost. I had to go back for a filling and I didn’t think that would be as bad. Wrong! I told him I was petrified of needles and that I didn’t want to even see the needle before he numbed me. Not only did he show me the needle and say “this won’t be bad” but I felt like my mouth was on fire as it went in. I nearly passed out. My old dentist would do it so gently that I didn’t even really know when it was in. Then, when he started, it became clear that he didn’t really like the assistant and snapped at her several times while I was there which made me very uncomfortable. He was pretty rough and the part of my mouth that wasn’t numb got jabbed several times with instruments and my teeth all around felt like someone punched them. After 48 hours, my mouth still hurt a lot, especially when I chewed, and so I went back. He ground down the filling more, saying I must be really sensitive or something. However, the pain has never really gone away, and I’ve since found out that it is the tooth next to the filling where the pain is coming from. Prior to him working on my mouth, I had no pain, so I’m guessing that it must have been injured when he filled my other tooth. I will be going back to my old dentist to have him take care of this new problem, that’s for sure!