although as of 2008 they are now number 1 in the entire nation for complaints
Heres the vidence
How would you rate your gym?
Consumer Reports has released their first ever review of health clubs in the US. In their findings, they show that the highest rated facilities are independent yoga/dance/Pilates studios, work gyms, and community centers. The highest rated national gym is Life Time Fitness.
The bottom 3 on the list are Bally Total Fitness, Town Sports International (New York Sports Club), and LA Fitness.
The ratings are based on attentiveness of staff, cleanliness, crowds, locker rooms, classes, value, and workout options.
The Report focuses on only very large national chains, neglecting some of the smaller more ?specialty? clubs, including Crunch and Equinox.
For a more New York-centric look at gyms, the New York Post has pointed out that the worst offender in terms of complaints is actually Crunch, followed by NYSC, and then New York Bally Total Fitness locations.
( Chart from NY Post)