This used to be the best pizza place in Utah, hands down. The previous manager, Randy, has left, and they moved into a new space a few doors west of their old location. I have to say that the service and quality has gone downhill almost overnight. We've been there 4 times since they moved, but I've only eaten there twice. The first time, I ordered a pizza for pickup over the phone. They told me it would be 45 minutes. I called back about 15 minutes later to cancel it (the wife and kids were decidedly too hungry to wait that long) and they told me that the pizza was already in the oven and would be out in 10 minutes. Great! So, I went to pick up the pizza, I got there in 15 more minutes (5 minutes after the pizza was supposed to be done). They told me that it wasn't done and that I would just be a minute. After another 15 minutes, a woman came out of the back and told me that they hadn't started my order yet, and that it would be at least another 45 minutes (now already 45 minutes since I placed the order). I told her that I couldn't wait that long and just to cancel my order. She got really mad and was very rude to me, but eventually I got the order canceled and left without a pizza. The next time we went back, we ate there. The service was slow and the waiter kept getting our order wrong. He'd bring out wrong drinks, forget things, etc... The pizza was also not as good as it used to be. The next time we went back, it was the same. Then I went back last night. They had about half of the tables full, but there was no place to sit, as none of the empty tables had been bussed. That same girl from the first night was there, abusing the customers. I waited between 5-10 minutes for a table to be bussed, and it never happened. We left. I don't know if I'll ever go back. What a disappointment. This place used to be a five star pizza joint, our favorite in the state. We ate there at least twice a month. It makes me very sad to see them go.
Pros: Not many anymore
Cons: Abusive service, long waits, easy for customers to be forgotten.