I have had nothing but problems with this animal clinic. I was away for a weekend and my dog was staying with my parents. She suffers from separation anxiety when she is away from me for periods of time. She hadn't had anything to eat or drink for a day or two and seemed as though she was having pains in her chest. I took her to Sycamore Veterinary Hospital to have it examined as soon as I could. I get there, they run X-Rays and the whole deal...totaling my costs to over $500...and guess what, it was simply a stomach ache and she was 100% fine later in the day. That was situation #1. On to situation #2. My fiance and I are moving into our first apartment together and I needed to have my animal's records faxed to me. So, I called to have them faxed over for them to tell me ""Your dog is behind in her vaccines."" (Which I absolutely KNOW she isn't.) I set up an appointment for the following day...10 minutes later I get a call back saying the woman looked up the wrong records and that she was ok. That's fine and dandy, then she gets my fax #, and said she would send the fax. Well...long story short, still no fax, and I do not know if I will have her records in time for filing out the lease and we may lose the apartments. Thanks for nothing Sycamore Veterinary Hospital. I trust my dog's life in my hands before EVER trusting her in yours.