This was my first experience with an internet bank and it’s certainly my last! Deposit time is horribly slow – the deposit would hit my account about 1 week and 1 day after I sent it off. It was difficult for me to use the free UPS overnight envelopes because going to the UPS store to drop them off was out of the way for me. The final straw was when they told me that once I changed my maiden name to my married name, I could no longer cash checks
with my maiden name – do they NOT realize that people get married and sometimes still need to cash checks made out to their maiden name? Yet, if I didn’t change my account to my new name, my payroll check would bounce
because the name on the check and the name on the account didn’t match. I couldn’t win with Netbank, so I went to my local brick & mortar credit union and started an account.