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Nesbit's Fine Watch Service - Seattle, WA - Reviews page 1 - Judysbook

Nesbit's Fine Watch Service

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1425 4th Ave Ste 402
Seattle, WA 98101
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(206) 623-1211
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Main categories:

Jewelry , Other Repair Services

Related categories:

Retail Shopping

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Nesbit's Fine Watch Service - Seattle, WA
Nesbit's Fine Watch Service - Seattle, WA
Nesbit's Fine Watch Service - Seattle, WA
Nesbit's Fine Watch Service - Seattle, WA
Nesbit's Fine Watch Service - Seattle, WA

Reviews

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( 1 )

Best

I am a fan of Nesbits because they are true experts in all things watch-related. Fortunatly they do repairs and batteries as well. My family and I have been going here for years.

Worst

Batteries can be put in at any quality jewelry store. I needed a FINE WATCH SERVICED. My husband & I handed them an older Hamilton watch (1970's) last September to repair. They...

POOR CUSTOMER SERVICE 4/2/2012

Batteries can be put in at any quality jewelry store. I needed a FINE WATCH SERVICED. My husband & I handed them an older Hamilton watch (1970's) last September to repair. They took the $ and gave us reciepts. WE contacted them in October was told it was ready. I picked it up- it worked for 2 weeks, we called and then mailed it back. Sometime in November my husband called- a man told him it was now on the third movement. Still not right, we will call you when it is ready. Now it is April- ENOUGH calling with no real comfortable feelings. So we drove 75 plus miles to visit this ""fine"" establishment. We were greeted with some acknowledgement- and promptly told they are giving us our money back. They couldn't get a reliable movement. SO seven months later the watch doesn't work, and we get our money back. BUT- they never called us to tell us the status- EVER. The woman working the counter expresses obligitory sorrow. As we complained about such POOR customer service. They couldn't even call with an update. The spineless person in the lab coat (maybe the owner?) listened in on our conversation enought to tell us he was going to call the police, while we are still waiting for our refund check. He would NOT apologize for not phoning us ( I asked him for one). When I told them I had another watch that needed repair and they had previously quoted me $400 and I would certainly NOT be bringing here, I was told the repair issues would be different, NO I explained it wasn't an issue of cleaning... it was that I wouldn't give these people any of my hard earned money with such POOR customer service. She did NOT care. They told me that they don't need my business so I guess they don't want yours either. Me thinks they have been in business so long they don't care anymore. more

Nesbit's Fine Watch Service is the best 10/9/2011

I am a fan of Nesbits because they are true experts in all things watch-related. Fortunatly they do repairs and batteries as well. My family and I have been going here for years. more

Great customer service 7/13/2006

Nesbit's service is great they service almost all swiss brands and are the authorized service center for Omega, Rado, Longines, Hamilton and Tissot. When I had Had my Omega Seamaster Chronograph serviced there a couple of weeks ago the turn around time was quick and it looked like brand new not to mention it was keeping time well withen factory specs. I would highly recommend this company to anyone! Pros: Knowledgable staff Cons: Banker's hours more
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Owner Message

  • The Nesbit family has been at the forefront of quality watch repair and service for over a century. Each generation of watchmaker has been masterfully trained and is dedicated to the meticulous care and maintenance that your pre-eminent timepiece deserves....

Additional information

  • Hours:

    Sun Closed;Mon: 9:00 a.m.-5:00 p.m.;Tue: 9:00 a.m.-5:00 p.m.;Wed: 9:00 a.m.-5:00 p.m.;Thu: 9:00 a.m.-5:00 p.m.;Fri: 9:00 a.m.-5:00 p.m.;Sat Closed;
  • Payments:

    Cash, Visa, Master Card
  • Neighborhoods:

    Central Business District, Downtown

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