I have been going to this place off and on for a year. Today, when I got home I realized I had been overcharged $5. Perhaps an oversight, but this is the SECOND TIME in a few months this has happened. The lady made sure not to give me a receipt this time, so the whole action was highly suspicious.
When I called the manager she acknowledged there was an error and told me I could come pick up my $5. When I asked her to just credit it back to my card she said she didn't know how. I don't know why she thought it was ok to inconvenience me and make me drive all the way back and when I brought that up she said ""It my lady fault, she make mistake... not my fault."" I have already reached out to the BBB and plan on contacting the Culver City Chamber of Commerce. They should have their business license revoked.
Cons: Frequently overcharge your cc by ""mistake""