I have never thought the food here was much good, and overall I think the only reason to go to Mad4Mex would be their cheap, strong margaritas. Nonetheless, I was put in charge of planning a work happy hour event, and many people wanted it to be at Mad4Mex. Fine. I called and had a long conversation with the manager about the fact that while the do not usually take reservations, in this case we had a large group who really wanted to have our even there, but the only way we could do that was to make a firm reservation. The manager says okay, we book the event. I even called a week before my event to make sure that everything was set, and was told that it was.
SO, my group arrives at the time of the reservation and we are told that a large group of people had just arrived, and that they could not honor my reservation. Suddenly, I am left with a large group of people (30) who had been told to meet for an event at Mad 4 Mex, and there's no place at all for us to sit. I spoke with the manager who had arranged my reservation, and he now denied that he had ever 'guaranteed' our reservation. This is a lie, but regardless I simply cannot believe the complete lack of respect for your customers that it takes to simply decide to ignore a reservation for a group of thirty without even calling me.
For what it's worth, we ended up frantically running next door to the White Dog Cafe, where they found a room for our group and gave us fantastic service and we had a brilliant time.
Moral of this story: If what you want is a cheap, very alcoholic margarita and some faux-Mexican food, have a blast. If what you want is a place where you can take a group of people, or have any sort of reservation that you can count on, this is not the place.