First time dog owners we are, but a couple of our friends told us this place has done very well by them and the prices are very fair and competitive. We took our new puppy "Peetie" in for his first series of shots and all went well. He never winced on any of the 3 he had over a few weeks. Not even a whimper. We then took him in to be neutered last week and he came through with flying colors. I inspected the incision several times (as instructed to by them) to make sure all was healing well, and they did a perfect job on their work. I can hardly detect the incison area after 7 days. He is healing great and ahead of time on that, no infection at all . After the pain killer and sleep juice wore off, he was back to his nornal self 100% within 36 hours. We were impressed with their post instructions for his care and they even called our home the next day to check up on him. VERY Thorough!!!