My regular cleaner has been a little off lately, so I thought I would try a new cleaners. I dropped off two wool dresses and a cashmere sweater. When I picked them up, the woman said that I owed $57! I was sure that there had been some kind of mistake, since I didn't know how I could owe almost $60 for three items, but she said, ""Well, you have two dresses there, and they are at least $20 apiece to clean, depending on the fabric."" Wow. Now, in all fairness, I should have asked their rates before I left my clothes. Also, their customer service is great -- everyone there is friendly and professional (the woman even looked at me sympathetically when I couldn't disguise my shock), and they do clean clothes well. They offer free delivery, so, if you take advantage of that it might justify the cost; however, there are plenty of cleaners in Houston who clean just as well...for much less money.
Pros: Customer Service, cleaning quality