FIRST OFF I SHOULD HAVE GONE TO WILLIAM CROW thats in the same building on the 3rd floor, not in a broom closet.The reason I went to Musselmans was that the did a jewelry appraisal back in 1996 and needed the appraisal updated for insurance reasons. I was told by the original person that did the appraisal Damon that there would be no charge to do an update. and that I would get it right back. will after 2 months passed no calls, no update had been done. after many phone calls, and trips to the store we were told that they would do the updated appraisal now if we paid them $100.00 . more time and more phone calls to Damon and still no appraisal. finally after over 2 months of hastles they told us that the appraisal was done and also that they were intrested in buying or selling some of the jewerly for us. so went in to pick up the appraisal and got handed the same 15 yr old appraisal that we took into them, all that they did was mark off old prices and write in new low balled figures, for GOLD AND DIAMOND JEWELRY ( I am sorry gold has not gone lower in they last 15 yrs) in the end we got an appraisal that was worhtless for the insurance company reasons. a ripped off $100.00. I am very dissatisfied. dont use MUSSELMANS\r
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