met with the accountant, and everything seemed fine in the office. afterwards, he was supposed to email me some documents. never happened. i called and called. i emailed and emailed. never heard a peep from him - totally ignored me. i felt this was very wrong, considering he just charged me $400 to do my taxes - then had the nerve to completely ignore me -- AND my taxes were still NOT done!! my tax refund filing was late because he never got in touch with me, like he said he would. in fact, i had to call another accountant there to have him email me the documents. funny - they didn't have any problem overcharging me $400 for my taxes, but had significant problems with actually FILING the taxes for me! Not recommended at all. You can find other accountants to do the same thing for a LOT less money, and hey - they may even return your phone call and emails!