It seems that associates at Mrs. Clean have no value in your business. Based on their customer service and performance, I can firmly exclaim DO NOT USE THEM! For my situation, it was urgent that this house be cleaned by X time. Mrs. Clean assured us the job would be completed by then. We even rec'd a confirmation call the day before. Two and a half hours past the we needed the house cleaned, we find out their cleaners had not been to the house, stopped for lunch, and was stuck in traffic.
To them this is acceptable, to me an other customers I say not soo much.
Cons: Rude, Unreliable