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Mr Tire Auto Service Centers - New Castle, DE - Reviews page 1 - Judysbook

Mr Tire Auto Service Centers

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401 S Dupont Hwy (at Store hours may vary by location)
New Castle, DE 19720
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(302) 246-5430
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Mr Tire Auto Service Centers - New Castle, DE

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Went in for a oil change, bringing my own oil and filter. The guy at the register went back to talk to the store manager to see what the policy was. \r He comes back and says, ...

Ridiculous 6/26/2010

Went in for a oil change, bringing my own oil and filter. The guy at the register went back to talk to the store manager to see what the policy was. \r He comes back and says, "Well we have to charge you the same, like you are buying the oil too". \r I say: "No, Problem, just charge me the cheapest conventional oil, How much is it?". \r \r He says "25 dollars". \r \r So the manager comes out, and listens as the guy takes down my information, and nods at his employee and says "its going to be 37.00$". \r \r The employee looks confused and repeats "37?". \r \r I say "Why is it 37, when he just told me 25?" \r \r Manager says "Well if your bringing your own oil in, I should charge you flat rate of 50 dollars".\r \r I say: "How much is it if I were to come in and get a oil change with the cheapest oil you have.".\r \r Manager says: "You shouldnt put that kind of oil in your car."\r \r I say: "Obviously I'm not, I have my own oil, which is what this is all about. Why are you charging me extra money more

Tire and auto repair center 11/21/2005

Good store for new tires, auro servicing, and minor repairs. Tire prices are competetive or lower than larger stores, and rotation is free with purchase. Oil changes and filters are performed quickly and efficiently. On the last visit, I was told that my fluid needed changing, but the work was not done without consulting me. I was also told my belt needed replacing. The fluid did need to be replaced, but the belt is still functioning. I had it inspected and was told it did not need to be replaced immediately, but would be something to consider for the future. The staff is cooperative and will discuss their findings with you, while not pressuring you to have the job done. more
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Owner Message

  • On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per tire extra on a set of four tires. We include all necessary installation services in our...

Additional information

  • Hours:

    Sun 9am-5pm, Mon-Sat 7:30am-7pm
  • Payments:

    Master Card, Visa, American Express

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